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Phone Support

Toll free Technical Support is available to answer specific trouble shooting, installation and product related questions for all current versions of Procare. Procare makes a distinction between technical support and training. See: Procare Support Policy

Call 1-800-964-1729 weekdays from 6:00 am to 4:00 pm Pacific Time.
See: What to Expect when You Call

Online Forum

Ask questions in the Procare Forum. Get answers from Procare staff and other members of the Procare Community. In most cases you'll get a response the same business day (or the next) depending on when your question is posted.

Email Support

Use the form below to contact support by email. As with the forum, you'll typically get a reply the same business day (or the next) depending on when your question is received.

Installation Key Number

Please include your 10-digit Installation Key Number which is located on the CD sleeve your Procare CD came in, or can be found in the lower right corner of any main Procare screen such as Procare Home or Family Data & Accounting, etc.