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Download Support File

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You may download special utilities from Procare to assist with certain tasks such as changing the text that appears on employee time cards or changing the number of days for which temporary check in registrations are valid.

Getting There

From the Procare Home screen go to Utilities > Download Procare Support File > Enter the appropriate Password (listed below) > Click Download.

Note: Passwords use the number zero, not the letter "O". For example in TC01 the 3rd character is zero.

Module Topic Explanation Password
Attendance Tracker Register: Generate IDs Generate temporary registration IDs for all pick up persons and employees at once. This is most often used when you want everyone to re-register for check in, including people who have previously registered. It does not force them to re-register, just gives a number they could use.   AT01
Attendance Tracker   Register: Length of Time   Set the number of days for which a Temporary Registration ID is valid. This is the registration number used by a pick up person or employee to register at your check in station. The default setting is 7 days. Maximum setting is 60 days.  AT02
Attendance Tracker Register: Check In Information Delete the Check In and/or Registration info for the selected school or all schools.   AT03
Keyless Entry  Import Additional Codes   Import the "additional codes" list from the version 9.1 Keyless Entry System.   AT04  
Family Data, Employee Data, Expense & Ledger   Documents
Export and remove all of the documents from the Procare database. Saves them to C:\ProcarePDF.
DC01
Family Data, Employee Data, Expense & Ledger   Documents   Import the documents from C:\ProcarePDF. DC02  
General Data Removal Data Removal. Remove all information from one selected school location.  Important! Customer Authorization is required. DC03
Family Accounting   Reprint Receipts   Change the length of time Stored Receipts are saved so they can be reprinted later, if needed. These are receipts printed when a family makes a payment. The default is 2 weeks. Maximum is 12 weeks.   FA01  
Family Accounting  Update Billing Boxes Update the billing boxes for selected schools or regions by an entered percentage. FA02
Family Accounting   Fund Accounting   Track accounts receivable by program. See article: Fund Accounting   FUND  
Family Data, Employee Data, Expense & Ledger File Attachments Adjust the size allowed for individual PDF files when using the File Attachment feature. Choose from 1 to 25 MB. Note: Since the SQL Express Database (included with Procare) is limited to 4 GB smaller is better for PDF files. PG01
Family Data, Employee Data, Expense & Ledger   File Attachments Create a text file report showing the number and size of the documents (Account/Ledger/Vendor) for each school, and the number of ledger and time card (Child/Employee) records for each school. PG02
Payroll State Tax: CT 2011 CT state tax file change. See: Connecticut Tax Change PR01
Employee Data, Attendance Tracker Employee Time Cards Edit text at the bottom of Employee Time Card reports. Choose to turn signature line on/off.

The default text says: "I declare under penalty of perjury that I have reviewed the times listed on this Time Card and they are correct; and I have taken the permitted rest breaks as described in the employee handbook."
TC01
Attendance Tracker Child Time Cards Edit text at the bottom of Child Time Card reports. Choose to turn signature line on/off.

The default text says: "I declare under penalty of perjury that the foregoing Attendance Records are true and correct."
TC02
Attendance Tracker Invalid In/Out Entries on Time Cards Shows people with conflicting / invalid in or out times on their time card. The list is displayed in Notepad. Use when new lines cannot be added to a time card. May be necessary after converting from version 9.1 - especially with employee time cards. TC03
Tuition Express   Tuition Express Assistant Setup the Tuition Express setting for each school. TE01
Tuition Express Tuition Express Installs Tuition Express Enrollment forms into the Account Merge letters list. TEEF
Report Criteria - All Modules Delete Saved Report Criteria Use to remove all previously saved report criteria (date range, filter, group and sort by settings) for a particular location. Affects all reports in all modules. U001
Tech Support Tech Support Opens the default web browser to fixme.it U006



tags: tech download, tech downloads, tech support download, tech support downloads, download support file

Article ID: KB0174 (TechSupportDownload) Created On: 6/21/2010 3:01:21 PM
 

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