How to Install Your Procare Online Update
To make sure you have the latest version installed go to
Utilities > Check for Online Update. Once an update has been downloaded each Procare computer (on your network) will automatically prompt you to install.
Note: Updates for persons using the Procare Data Hosting Service are managed automatically by Procare.
The Update Process
When you install an online update the following sequence of events occurs.
- At any client computer someone chooses to check for and download an update.
- Update files are downloaded to the computer that stores your database (server) in the folder C:\Program Files\Procare\Server\ClientInstall.
- Updates to the server, such as changes to the database, are carried out automatically.
Note: Changes to the Licensing Service are rare, but do require a Patch Installation separate from a standard update. If such a patch is required you will be directed to the appropriate web page when you attempt to download the update.
- The Procare Licensing Service sends a message to the client computers that the server has been updated.
- Each client computer will be prompted to install the update the next time they log in. If a person is in the middle of a task in Procare they'll be asked if they wish to update now or wait to complete the task. You are STRONGLY ENCOURAGED to update as soon as possible. If you wait to install the update, unexpected results could occur, since changes to the database have already been applied.
File Location: Files are installed to the client machine in the folder C:\Program Files\Procare\Client.
Check In Computers: When an update is applied, the next person that tries to check in/out will get a message saying an update needs to be installed. if someone is in the process of checking in they will be allowed to finish and the next person will get the message. Just follow the on screen prompts.
tags: update process, online update, install update, update installation