Email Options

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Choose your email settings for Procare. Email may be sent directly through Microsoft Outlook, or by using another email program that supports SMTP protocol. Procare itself is not an email program (known as an "email client") it simply communicates with your third party email program. You may need to contact your email provider for information on how to send SMTP email.

Set Email Options for Each Location

You must log on to Procare as a member of the System Supervisor User Group.
From the Procare Home screen go to Configuration > System > Locations & Users > dbl-click Regions & Schools.
Click the plus sign (+) next to the Region Code to see the schools in that region.
Dbl-click the School, or click once to select it then click the Set Options button.
On the left choose the category General and scroll down until you see Email Options.
1. Enter the email address for this location.
2. If you are using Outlook select True for "Use Outlook for email" then skip to the next step.
3. If you are using another email program that supports SMTP protocol select True for "Use SMTP Server for email" then click the plus sign (+) next to "SMTP Settings" and enter the Server Address (or Name) as well as the User Name and Password.
4. If your SMTP mail server requires a secure connection set "Enable SSL Security" to True.
Click Save (lower right) then click the Email Test button (bottom center) and send a test email to yourself to confirm that the settings work as expected.

Once your email test is successful click Exit to return to the Regions and Schools screen. If you have more than one location repeat these steps as needed to set email options for each of them.

SMTP Settings for Gmail, Yahoo, etc.

Some third party email providers such as Google's gmail, Yahoo, etc. may allow you to send SMTP email through their mail servers using your account credentials (username and password). Although Procare cannot support third party email you may find it helpful to review the following settings for such vendors.

	Server Address	Port	User Name	Enable SSL	Limit
AT & T	outbound.att.net	465	full email address like: username@att.net, @ameritech.net, @bellsouth.net, @flash.net, @nvbell.net, @pacbell.net, @prodigy.net, @sbcglobal.net, @snet.net, @swbell.net, @wans.net	True	50 recipients per msg
Charter	SMTP.charter.net	25	username@charter.net	True	50 per hour
Comcast	smtp.comcast.net	587	username (part before the @ symbol)	False	100 per msg, 1000 per day
Earthlink	smtpauth.earthlink.net	587	username@earthlink.net	False	1000 per day
Gmail	smtp.gmail.com	587	username@gmail.com	True	500 per msg, 2000 per day
GoDaddy (note 1)	smtpout.secureserver.net	80	full email address like: username@godaddy.com	False	250/day
Road Runner	smtp-server.domain.rr.com (the domain should match your email address, like insight.rr.com)	25	full email address like: username@domain.rr.com	False	1000 per day
Verizon	outgoing.verizon.net	587	username@verizon.net,	False	100 per msg, 500 per hour
Yahoo (note 2)	smtp.mail.yahoo.com	587	username (part before the @ symbol)	False	100 per msg, 500 per day

Note 1: You may need to Activate SMTP Relay Settings within GoDaddy before sending email.

Note 2: In our experience free Yahoo accounts do not support SMTP. You'll need a Yahoo Business Email Account or choose another service like Gmail.