Yes. You can text individual people or send a group text (known as a "bulk" texting) to many people at once. See: Sending Text Messages

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Go to their Person Information screen and click the Text Message button (lower left). Then click Delete.

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You'll need to configure your Email Options within Procare before you are able to email statements, etc.

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It's easy. Just use the built in Email Customer Statements feature.

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Yes. Use the Email Accounts feature to include a file attachment such as a .pdf.

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Yes. Use the Copy Email Addresses feature.

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Yes. You can use the Data Viewer to create your own email export file in .csv or .xls format. This could be useful if you wish to import addresses to the contacts list of your email program. See video clip below.


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Use the Letter Merge / Word Processor to compose a letter, insert fields (like name, address, balance due, etc.). See the Letter Merge Article for complete instructions.

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A security feature of Microsoft Outlook asks you to confirm each email sent by other programs such as Procare. There is a third party utility which gives you more control so it doesn't ask over and over. See article: Outlook Add-On Utility

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Yes. When you click an email link within Procare, or on a website, etc. Windows opens your default email program (known as a mail client or email client). Typically this is a program installed on your local computer such as Microsoft Outlook. However, you can designate Gmail as your default mailto handler as follows:

1. Download the Gmail Notifier from Google.
2. Right-click the Notifier icon in your system tray, and select Options.
3. Check the box next to "Use Gmail for internet mailto: links" and click OK.

Note: This information is provided as a reference only. Procare Support cannot assist you with gmail.

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