---
title: "Agency Descriptions"
slug: "agency-descriptions"
updated: 2024-01-24T16:04:10Z
published: 2024-01-24T16:04:10Z
canonical: "www.procaresupport.com/agency-descriptions"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://www.procaresupport.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Agency Descriptions

Select a description that will be used each time you receive a payment from an agency and a another for use when an amount owed is transferred from the agency to the family.

## Getting There

You must be logged in as a member of the System Supervisor [User Group](/procare-desktop/docs/user-groups-and-limits) to perform this task.

1. From the *Procare Home* screen go to *Configuration > System > Locations & Users > dbl-click Regions & Schools*.
2. Click the plus sign (+) next to the *Region Code* to see any existing schools in that region then click once on a School to select it. Click the *Set Options* button (bottom of screen).

## Choosing Agency Descriptions

At the *School Options* screen: a. Click the *Family Accounting* category (left side) and scroll down to the *Agency Payment Method* section. b. Choose an *Agency Payment Description* like “Pmt by Agency”. This is a generic description that will be used for payments received from any agency. c. Then select a *Parent Charge Description* like “Transfer from Agency”. This description will be used automatically whenever you transfer a portion of the balance due from an agency to responsibility of the parent during [Agency Payment Posting](/procare-desktop/docs/agency-payment-posting).

![Image showing directions in article](https://s3.amazonaws.com/cdn.procaresoftware.com/pdfs/Support+Site+Images/Desktop/Agency+Accounting/AgencyDescriptions_1129.png)

d. Click *Save > Exit*. **Note**: You may wish to [Add or Change the Descriptions](/procare-desktop/docs/charge-credit-payment-descriptions) available.