---
title: "Crystal Reports"
slug: "crystal-reports"
updated: 2024-02-01T18:40:49Z
published: 2024-02-01T18:40:49Z
canonical: "www.procaresupport.com/crystal-reports"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://www.procaresupport.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Crystal Reports

### Service Pack 7 Download

Use the link below when directed to do so by [Procare Technical Support](https://www.procaresoftware.com/user-support/).

1. Download Service Pack 7 (SP7) for Crystal Reports
  1. Click the link in step 3 and save the file named CRRuntime_12_7_mlb.zip to a convenient location on your computer.
  2. [Download Crystal Reports SP7](https://s3.amazonaws.com/cdn.procaresoftware.com/support/CRRuntime_12_7_mlb.zip)
  3. Open the .zip file and then dbl-click CRRuntime_12_7_mlb.msi to install it.
2. Close and Restart Procare
  1. Once Crystal Reports has been installed, you must close Procare completely, then restart Procare and log in.