---
title: "Enrollment"
slug: "enrollment"
updated: 2026-05-18T19:02:50Z
published: 2026-05-18T19:02:50Z
canonical: "www.procaresupport.com/enrollment"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://www.procaresupport.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Enrollment

### How do I withdraw a child?

Withdraw or unenroll a child

1. Click on the Child’s *Enrollment Status icon*.  

![image.png](https://cdn.document360.io/cbafbd2c-42f8-485b-84e3-f3812fe8a596/Images/Documentation/image%28614%29.png)
2. Select a *Date* and a *Status* like “Withdrawn” then click *Save*.  

![image.png](https://cdn.document360.io/cbafbd2c-42f8-485b-84e3-f3812fe8a596/Images/Documentation/image%28615%29.png)

### How do I make a family hidden or un-hide them?

**What should I check before I make a family “hidden”?** Although you may Hide a Family for any reason, it’s usually because they no longer have children enrolled and their ledger balance is zero. In other words, you want to deactivate them, so they don’t appear at the main screen of Family Data & Accounting.

Double check these items before you mark the account as “hidden”:

- On the Enrollment Status screen of each child add a line indicating they have “Withdrawn” or set their status to anything other than “Enrolled”.
- Check each Child’s Time Card to confirm they are currently checked out.
- Confirm the account balance is zero. If needed, Write Off the balance due or Refund any credit owed to the family.

**How to hide a family** It’s easy to mark a family account as “hidden” or change them to be visible again. Although you may hide a family for any reason most often it is because they no longer have any children enrolled and they have a zero balance on their account. [Embedded content](https://www.youtube.com/embed/4rS2mawdVK4)

To mark a family as “hidden” (or to un-hide them):

1. [Look Up the Family](https://www.procaresupport.com/procare-desktop/docs/look-up-search-for-families) and click Edit Account on the Account Toolbar (looks like a file folder).  

![image.png](https://cdn.document360.io/cbafbd2c-42f8-485b-84e3-f3812fe8a596/Images/Documentation/image%28616%29.png)

**Note**: If you can’t look up the family because they are already hidden use the [Select Filter](https://www.procaresupport.com/procare-desktop/docs/select-families-filter-accounts) to view “All Accounts” first.

1. At the [Account Information](https://www.procaresupport.com/procare-desktop/docs/account-family-information) screen you’ll see a check box labeled “Hide Account” (top right).)  

a. To hide the account, check the box and the lightbulb next to it will be grayed out.  

b. To unhide the account, remove the check mark and the lightbulb will turn on.  

![image.png](https://cdn.document360.io/cbafbd2c-42f8-485b-84e3-f3812fe8a596/Images/Documentation/image%28617%29.png)

**Next Steps**

If all the children are withdrawn from the account, and you have collected the balance due, [hide the account](https://www.procaresupport.com/procare-desktop/docs/enrollment#how-do-i-make-a-family-hidden-or-unhide-them).

### How can I quickly re-enroll children who were away for the summer?

Use the [Batch Change Enrollment](/procare-desktop/docs/batch-change-enrollment-status) feature to change the enrollment status of many children at once – for example from “Summer Break” back to “Enrolled”.

### How do I track Summer Camp Enrollment?

Watch this short video to learn how to track summer camp enrollment, run a camp roster report and bill families attending summer camp. [Embedded content](https://www.youtube.com/embed/g4BgoE8dahg)