---
title: "Error 1012 When Registering Software"
slug: "error-1012-when-registering-software"
updated: 2024-02-08T18:42:56Z
published: 2024-02-08T18:42:56Z
canonical: "www.procaresupport.com/error-1012-when-registering-software"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://www.procaresupport.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Error 1012 When Registering Software

Procare versions 10.3 and older may get **Error 1012** when you are trying to register your software on-line.

The majority of these are fixed by updating your module license, and re-registering.

## Getting There

1. From the Procare Home screen go to Configuration > Update License. ![Image](https://s3.amazonaws.com/cdn.procaresoftware.com/pdfs/Support+Site+Images/Desktop/Settings/Error+1012+When+Registering+Software_122023_1.png)
2. Click *Update Online* button to update your Module License. ![Image](https://s3.amazonaws.com/cdn.procaresoftware.com/pdfs/Support+Site+Images/Desktop/Settings/Error+1012+When+Registering+Software_122023_2.png)
3. Click *Yes*, and *Ok.*
4. Click *Save & Exit*.
5. Register Your Software -The registration will automatically be triggered the very first time you log in and periodically in the future.
6. If the error persists, [Contact Technical Support](https://procaresupport.com).