---
title: "How do I correct an agency adjustment?"
slug: "how-do-i-correct-an-agency-adjustment"
updated: 2023-12-19T07:29:12Z
published: 2023-12-19T07:29:12Z
canonical: "www.procaresupport.com/how-do-i-correct-an-agency-adjustment"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://www.procaresupport.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How do I correct an agency adjustment?

You may correct an agency adjustment by making additional adjustments. For example you may make two adjustments, one to reverse the original entry and another to correct it. This may be appropriate if an item had been posted to the wrong family, or for the wrong amount, or using the wrong adjustment code.

The basic steps are to:

1. Go to the [Agency Payment Posting](/procare-desktop/docs/agency-payment-posting) screen. Choose to “include previously balanced charges” and click View Current. 2. Enter a negative adjustment to reverse the original entry using the same Adjust Code that was originally used then Post & Exit.

**Hint**: You may also want to use the same Post Date that was used on the original entry and a comment like “Correction for voucher #1234”.

1. Go back to View Current and enter the adjustment correctly. Again, you may want to use the same Post Date that was used on the original entry.

See the full article on [Correcting an Agency Adjustment](/procare-desktop/docs/agency-correcting-entry) for more detail.