---
title: "I’ve just installed Procare Cloud, but cannot print. What shall I do?"
slug: "ive-just-installed-procare-cloud-but-cannot-print-what-shall-i-do"
updated: 2024-09-06T17:08:36Z
published: 2024-09-06T17:08:36Z
canonical: "www.procaresupport.com/ive-just-installed-procare-cloud-but-cannot-print-what-shall-i-do"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://www.procaresupport.com/llms.txt
> Use this file to discover all available pages before exploring further.

# I’ve just installed Procare Cloud, but cannot print. What shall I do?

Some versions of the Procare Cloud Installation may not include the necessary files to print reports. To solve this please install Crystal Reports SP4 (Service Pack 4) from the link below:

[Crystal Reports Downloads](/procare-desktop/docs/using-crystal-reports-with-procare)