--- title: "Parents: Add, Change or Remove Your Online Payment Method" slug: "parents-add-change-or-remove-your-online-payment-method" updated: 2026-09-03T16:24:17Z published: 2026-09-03T16:24:17Z canonical: "www.procaresupport.com/parents-add-change-or-remove-your-online-payment-method" --- > ## Documentation Index > Fetch the complete documentation index at: https://www.procaresupport.com/llms.txt > Use this file to discover all available pages before exploring further. # Parents: Add, Change or Remove Your Online Payment Method Adding, changing or removing your online payment method is quick and easy via the Procare Child Care Mobile app or via our Procare Parent Website. > [!WARNING] > Online Payment by Card Only > > For centers using Procare Desktop with Engagement Functionality, parents/guardians can only add credit or debit cards as their online payment method. ACH is not an available method at this time. > [!NOTE] > Verification of Payment Method > > When adding a payment method, Procare verifies if the card entered was classified (debit or credit) correctly. For example, if **Add Debit Card** is selected, credit card details are entered, which is a misclassified payment method. If the card was classified incorrectly, the following alert is displayed. ![](https://cdn.document360.io/cbafbd2c-42f8-485b-84e3-f3812fe8a596/Images/Documentation/image-ZUEHVKZ2.png) ## Add a Payment Method Follow the steps below to set up your initial payment method. **Mobile** 1. Click the menu icon in the top left corner, then select **Make Payment**. ![image.png](https://cdn.document360.io/cbafbd2c-42f8-485b-84e3-f3812fe8a596/Images/Documentation/image%28281%29.png) 2. Select **Set Up My Payment Method**. ![image.png](https://cdn.document360.io/cbafbd2c-42f8-485b-84e3-f3812fe8a596/Images/Documentation/image%28282%29.png) 3. Choose to add a debit or credit card. > [!WARNING] > Note > > Schools can decide which payment method(s) to accept, not all options below could be available. ![image.png](https://cdn.document360.io/cbafbd2c-42f8-485b-84e3-f3812fe8a596/Images/Documentation/image%2868%29.png) 4. Add your payment method details, then click **Save**. ![image.png](https://cdn.document360.io/cbafbd2c-42f8-485b-84e3-f3812fe8a596/Images/Documentation/image%28284%29.png) **Web** 1. Navigate to **Payments** from the left menu options. 2. Select **Make Payment**. ![image.png](https://cdn.document360.io/cbafbd2c-42f8-485b-84e3-f3812fe8a596/Images/Documentation/image%28285%29.png) 3. Click **Set Up My Payment Method**. ![image.png](https://cdn.document360.io/cbafbd2c-42f8-485b-84e3-f3812fe8a596/Images/Documentation/image%28286%29.png) 4. Choose to add a debit or credit card. > [!WARNING] > Note > > Schools can decide which payment method(s) to accept, not all options below could be available. ![image.png](https://cdn.document360.io/cbafbd2c-42f8-485b-84e3-f3812fe8a596/Images/Documentation/image%2868%29.png) 5. Add your payment method details, then click **Save**. ![image.png](https://cdn.document360.io/cbafbd2c-42f8-485b-84e3-f3812fe8a596/Images/Documentation/image%28288%29.png) ## Change or Remove Your Payment Method You can change or remove your payment method(s) on file via the Procare Child Care Mobile app or our Procare Parent Website. **Mobile** 1. Click the menu icon in the top left, then select **Make Payment**. 2. Above your current payment method on file, click **Change Payment**. ![image.png](https://cdn.document360.io/cbafbd2c-42f8-485b-84e3-f3812fe8a596/Images/Documentation/image%28289%29.png) 3. Click **Edit** ![edit icon](https://cdn.document360.io/cbafbd2c-42f8-485b-84e3-f3812fe8a596/Images/Documentation/edit.svg) to add a new payment method or click **Delete** ![delete icon](https://cdn.document360.io/cbafbd2c-42f8-485b-84e3-f3812fe8a596/Images/Documentation/delete.svg) to delete the payment method. ![image.png](https://cdn.document360.io/cbafbd2c-42f8-485b-84e3-f3812fe8a596/Images/Documentation/image%28292%29.png) 1. When adding a new payment method, select the payment type, then enter the payment details. 2. If deleting the current payment method, click **Yes** on the Delete Payment Method popup. **Web** 1. Click **Pay Now**. ![image.png](https://cdn.document360.io/cbafbd2c-42f8-485b-84e3-f3812fe8a596/Images/Documentation/image%2870%29.png) 2. Above your current payment method on file, click **Change Payment**. ![image.png](https://cdn.document360.io/cbafbd2c-42f8-485b-84e3-f3812fe8a596/Images/Documentation/image%2871%29.png) 3. Click **Edit** ![edit icon](https://cdn.document360.io/cbafbd2c-42f8-485b-84e3-f3812fe8a596/Images/Documentation/edit.svg) to add a new payment method or click **Delete** ![delete icon](https://cdn.document360.io/cbafbd2c-42f8-485b-84e3-f3812fe8a596/Images/Documentation/delete.svg) to delete the payment method. ![image](https://s3.amazonaws.com/cdn.procaresoftware.com/pdfs/Support+Site+Images/Online/Resources+for+Parents/Parents+Add%2C+Change%2C+or+Remove+your+Online+Payment+Method/Parents+Add%2C+Change%2C+or+Remove+your+Online+Payment+Method+122023+-+6.png) 1. When adding a new payment method, select the payment type, then enter the payment details. 2. If deleting the current payment method, click **Yes** on the Delete Payment Method popup. ## If a Payment Method Cannot Be Saved If a payment method cannot be saved, an error message will display. ![payment method could not be saved error message](https://cdn.document360.io/cbafbd2c-42f8-485b-84e3-f3812fe8a596/Images/Documentation/paymenterrormsg10.png) ![link icon](https://cdn.document360.io/cbafbd2c-42f8-485b-84e3-f3812fe8a596/Images/Documentation/link.svg) Learn more about [Common Error Messages and What They Mean](/procare-online/docs/payment-error-messages#common-error-messages-and-what-they-mean)