---
title: "Remote Assistance"
slug: "remote-assistance-1"
updated: 2024-02-05T19:42:39Z
published: 2024-02-05T19:42:39Z
canonical: "www.procaresupport.com/remote-assistance-1"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://www.procaresupport.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Remote Assistance

## Are you on a Live Call with a Procare Technician?

#### Select the Start button below to begin Remote Assistance

[![image.png](https://cdn.document360.io/cbafbd2c-42f8-485b-84e3-f3812fe8a596/Images/Documentation/image%2839%29.png)](https://fixme.it)

You must call Procare Support at **1 (800) 964-1729** before using this tool. A Procare technician will determine if connecting to your computer would be helpful in trouble shooting your issue. If you are on a live call with a Procare Technician, click “Start” (above) to let us connect to your computer.

**What is Techinline Remote Desktop?** Techinline allows the Procare Technical Support team take control of a remote computer to better answer questions or resolve issues related to Procare.