---
title: "Reset Dashboard"
slug: "reset-dashboard"
updated: 2024-02-08T19:36:53Z
published: 2024-02-08T19:36:53Z
canonical: "www.procaresupport.com/reset-dashboard"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://www.procaresupport.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Reset Dashboard

Sometimes it may be necessary to clear or reset your Dashboard if the elements on the dash cannot be viewed or moved as expected. Usually this will be done at the direction of [Procare Support](https://procaresupport.com).

## Dashboard Layout Clearing Instructions

Follow these steps to properly clear a corrupted dashboard layout. Be aware this will also clear any [Custom Layout of Child Information](https://procaresupport.com/custom-layout-child-info/) on the main screen of Family Data.

## How to Reset the Dashboard

**Quick Reset** This often works, but not always, if you have version 10.2.4261 or higher. At the *Procare Home* screen go to *Configuration > User >* click *Reset Layouts*.

**Full Reset** You must use this procedure for any version before 10.2.4261 and for higher versions, if the Quick Reset (above) did not work.

Do NOT visit the dashboard at any point in this process, until the last step. Otherwise, it will invalidate all previous steps and it will be necessary to start over. You must log out then fully close Procare as directed.

1. At the *Procare Home* screen click the *Logout* button.
2. Close Procare completely.
3. Re-open Procare and log in.
4. At the *Procare Home* screen go to *Configuration > User >* click *Reset Layouts.*
5. At the *Procare Home* screen click *Logout*.
6. Close Procare completely.
7. Re-open Procare and log in.
8. Now go to the *Dashboard*. It may be necessary to recreate the dashboard layout manually.  

See: [Using the Dashboard](/procare-desktop/docs/using-the-dashboard).