---
title: "Reports"
slug: "troubleshooting-reports"
updated: 2024-09-05T20:22:56Z
published: 2024-09-05T20:26:55Z
canonical: "www.procaresupport.com/troubleshooting-reports"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://www.procaresupport.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Reports

### Why are Dashboard counts different from ''Currently Checked In'' reports?

This can happen if a child is checked in at a time in the future. For example, it is 8:00 AM your time and the child was mistakenly checked in at 8:00 PM. The child will appear on the *Children Currently Checked In* reports with negative hours for the day; however, they will be excluded from the Dashboard count since they aren’t checked in at the present time.

### Why do negative hours show on the ''Children Currently Checked In'' reports?

This will happen if a child is checked in at a time in the future. For example, it is 8:00 AM your time and the child was mistakenly checked in at 8:00 PM. The child will appear on the *Children Currently Checked In* reports with negative hours for the day.