---
title: "Update Preferred Payment Method"
slug: "update-preferred-payment-method"
updated: 2026-05-27T15:33:03Z
published: 2026-05-27T15:33:03Z
canonical: "www.procaresupport.com/update-preferred-payment-method"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://www.procaresupport.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Update Preferred Payment Method

## Add Additional Payment Methods (Desktop Payment Profile)

Centers can now add new payment methods directly to a family’s payment profile from the Desktop.

Download the [Tuition Express Authorization Form](https://s3.us-east-1.amazonaws.com/cdn.procaresoftware.com/pdfs/Tuition-Express/Tuition-Express-Parent-Authorization.pdf) for scenarios requiring a wet signature from a payer. This applies when adding a new payment method or updating the preferred method through the Payment Profile page

### Update Payer Address for existing ACH methods

If a current ACH payment method does not have an address on file, a message will appear prompting you to add the missing information.

The Manage Methods button will remain disabled until either: A valid address is added or the ACH payment method is cleared.

**Important: This does not affect your payment processing. Payments will continue as usual.**

The message will keep appearing until the required address is added or the current ACH method is cleared and replaced.

![image.png](https://cdn.document360.io/cbafbd2c-42f8-485b-84e3-f3812fe8a596/Images/Documentation/image-D5XWVY3Y.png)

**Option 1: Update the Address**

1. Enter all required fields:

- Address
- City
- State
- ZIP Code

1. Select Update Address.
2. Once the address is saved successfully, the Manage Methods button will become available.

**Option 2: Clear the ACH Payment Method**

1. Select Clear. This will remove the ACH method from the payer’s profile. ![image.png](https://cdn.document360.io/cbafbd2c-42f8-485b-84e3-f3812fe8a596/Images/Documentation/image-SMZ0CN3O.png)

**Add a New Payment Method.** Once the ACH method is cleared:

1. Select Manage Methods.
2. Follow the prompts to add a new payment method to the user profile.

Any future updates to payment information will be managed via the Manage Methods screen.

### Add a new card or ACH payment method

1. Go to the family’s account and open the Tuition Express tab.
2. Click **Manage Methods.** ![image.png](https://cdn.document360.io/cbafbd2c-42f8-485b-84e3-f3812fe8a596/Images/Documentation/image-3GWYLAM9.png)
3. Choose either Card or ACH as the payment type.

For ACH use the Payment Type selection.

![image.png](https://cdn.document360.io/cbafbd2c-42f8-485b-84e3-f3812fe8a596/Images/Documentation/image-SXBPJVOX.png)

1. Enter the required payment details.
2. Click **Save.** The most recently added method will automatically be set as the preferred method.

### Update Preferred Payment Method

1. Select Manage Methods
2. Find the payment method you'd like to set as preferred, then click Set as Preferred Method. a) A star icon will appear next to the selected method. b) It will move to the top of the list, indicating it's now the default. ![image.png](https://cdn.document360.io/cbafbd2c-42f8-485b-84e3-f3812fe8a596/Images/Documentation/image-HY0W2JEH.png)
3. The preferred payment method will also be visible when you open the payer’s profile. ![image.png](https://cdn.document360.io/cbafbd2c-42f8-485b-84e3-f3812fe8a596/Images/Documentation/image-1O1YOBRI.png)

### Payment Receipt Configuration

When a parent completes a payment, they will automatically receive an emailed receipt for their records.

> [!WARNING]
> The email confirmation defaults to the first payer listed on the account.

To update receipt delivery preferences:

1. Navigate to the Payer Profile
2. Within the profile, select Tuition Express
3. Opt in or out of receipts
  - Select (check) the box to disable or enable receipt emails.
  - This is automatically selected.
4. Save and Exit

Email addresses can also be updated via the payer profile.

![Image](https://cdn.document360.io/cbafbd2c-42f8-485b-84e3-f3812fe8a596/Images/Documentation/image-1779895639735.png)