---
title: "KinderConnect"
slug: "using-procare-with-kinderconnect"
updated: 2026-09-03T21:05:24Z
published: 2026-09-08T01:00:02Z
canonical: "www.procaresupport.com/using-procare-with-kinderconnect"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://www.procaresupport.com/llms.txt
> Use this file to discover all available pages before exploring further.

# KinderConnect

### Transmit Attendance Records from Procare KinderConnect® Extra to Your State KinderSystem Web Portal

Use Procare free KinderConnect Extra to transmit attendance records from Procare to the KinderConnect® web portal for your state. We currently support:

- Arizona
- Louisiana
- Missouri
- New York
- Texas

---

> [!NOTE]
> KinderSystem Texas Requirements
> 
> In September 2026, the state of Texas adopted new requirements for collecting and submitting child attendance records for subsidized child care. For Procare Desktop customers as of September 8, 2026, you must:
> 
> - Use Engagement Functionality in Procare Desktop or
> - Use a KinderSystem tablet

## Prerequisites

| **Login** | **Procare Software** |
| --- | --- |
| 1. You must have a valid login for your state’s web submittal page and have your center’s: a. KinderConnect provider ID number (See below [Contact Your State’s KinderConnect Team](/procare-desktop/docs/using-procare-with-kinderconnect#contact-your-states-kinderconnect-team)) b. Group password for KinderConnect. | You must use Procare Desktop to record child attendance. |

## Contact Your State’s KinderConnect Team

Be sure to tell them you are using Procare Desktop.

| State | Portal | Contact Information |
| --- | --- | --- |
| **Arizona** | You must already have access to the Arizona web portal: [https://azcces.com/kinderconnect](https://azcces.com/kinderconnect/) | Support Hours: 7 days a week, 6:00am-Midnight MT Phone: 833-859-3433 or Email: [supportaz@kindersystems.com](mailto:supportaz@kindersystems.com) |
| **Louisiana** | You must already have access to the Louisana CCAA web portal: [https://ldoecc.com/kinderconnect/](https://ldoecc.com/kinderconnect/) | Support Hours: Monday through Friday, 7:00am-9:00pm CT Phone: 888-829-9258 or Email: [supportla@kindersystems.com](mailto: supportla@kindersystems.com) |
| **Missouri** | You must already have access to the Missouri CCBIS web portal: [https://ccbismo.info/](https://ccbismo.info/) | Support Hours: 7 days a week, 6:00am-Midnight MT Phone: 833-866-1709, choose option 9 Email: [supportMO@kindersystems.com](mailto: supportMO@kindersystems.com) |
| **New York** | You must already have access to the New York CCTA web portal: [https://www.ccta-newyork.com/](https://www.ccta-newyork.com/Provider/NonActivityPages/Login.aspx?wsid=0) and you must contact the CCTA Support Center to activate your CCTA-account | Support Hours: Monday through Friday, 8:00am-8:00pm ET Phone: 877-369-6106, choose option 9 Email: [support@kindersystems.com](mailto:) |
| **Texas** | You must already have access to the Texas TWC CCCM web portal: [https://childcare.twc.texas.gov/KinderConnect](https://childcare.twc.texas.gov/KinderConnect/NonActivityPages/Login.aspx?wsid=0) | Support Hours: Monday through Friday, 6:00am-9:00pm CST Phone: 888-265-6461 Email: [supportTX@kindersystems.com.](mailto: supportTX@kindersystems.com.) |
| > [!NOTE] > KinderSystem Texas Requirements > > In September 2026, the state of Texas adopted new requirements for collecting and submitting child attendance records for subsidized child care. For Procare Desktop customers, you must: > > - Use Engagement Functionality in Procare Desktop or > - Get a KinderSystem tablet |

## **Create a Child User Defined Field**

1. Click **Procare Home**.
2. Click **Configuration** > **System** > **Data Management** > **Tracking Items & User Defined Fields** > **User Defined Fields**.

![pckdrsys.png](https://cdn.document360.io/cbafbd2c-42f8-485b-84e3-f3812fe8a596/Images/Documentation/image-1787341657193.png)

1. Click the **Child** tab > click in the top blank row.
2. **Field Name** - enter a field name staff will easily recognize. In our example we are using Child’s KinderConnect ID.
3. **Field Type** - select **Number**.
4. Active - by default, the **Active** field is checked.
5. **Tool Tip Text** - optional.
6. Click **Save**.
7. **Expose (Optional) -** use this option to view the field on the **User Defined** section for each **Child**. By selecting this option, you can run reports to include this field.
  1. **Select Expose to all Regions** or
  2. **Set Individual Exposure Setting.**

> [!WARNING]
> Note
> 
> Do not enter any data into this field for individual children. The information will be imported from your center via KinderConnect.

---

## Download Procare’s KinderConnect Extra

1. Log on to your computer with local administrator privileges.
2. Close all programs including Procare Desktop.
3. Click here to [download the kinderconnect setup file.](https://s3.us-east-1.amazonaws.com/cdn.procaresoftware.com/v10Deployment/Extras/kinderconnect_setup.exe)
4. Locate the file in your download folder.
5. Double-click to install.
6. When installation is complete, restart Procare Desktop.

## Open KinderConnect and Initial Setup

1. Click **Procare Home**.
2. Click **Utilities** > **Procare Extras** > **KinderConnect**.
3. Choose **Set Provider IDs** (right side of window).

![pckdrsys02.png](https://cdn.document360.io/cbafbd2c-42f8-485b-84e3-f3812fe8a596/Images/Documentation/pckdrsys02.png)

1. Enter the **Provider ID** assigned by your center for each of your participating locations. For locations that do not participate, leave the Provider ID as zero.

![pckdrsys03.png](https://cdn.document360.io/cbafbd2c-42f8-485b-84e3-f3812fe8a596/Images/Documentation/pckdrsys03.png)

1. At the bottom of the window, enter the password you use to log into the web portal.

> [!WARNING]
> Password Note
> 
> If you have more than one location, enter your Group Password, which may be different from the individual school’s web portal password. Contact your state’s KinderConnect for the group password if you need one. If you use CCTA’s site, check under Providers > Groups.
2. Click **Exit**.

#### Set KinderConnect URLs

1. Select **Set KinderConnect URLs**.
2. Select your **State**.
3. Enter the Provider Management Website URL.
4. Enter your KinderConnect Service URL

#### Set Agency User Defined Field

1. Select **Set Agency User Defined Field** (right side).
2. Choose the **Child User Defined Field** you created to store each child’s ID. Only number fields are available to select.

> [!WARNING]
> Tooltip
> 
> The yellow box shows any tooltip you may have typed when creating the **User Defined Field**. The will be blank if you did not enter any tip.

1. Click **Exit**.

#### Set School-Agency Association

1. Click **Set School-Agency Association** (right side).
2. Select a participating school from the **Procare School** list.
3. **Select an Agency to associate with the School above -** pick the agency you are transmitting to.
4. Once selected, it will appear in the white box below with the associated agencies.
5. Repeat these steps for any other participating schools.
6. Click **Exit**.

## Confirm Child IDs

This is done after the initial setup and each time a new child enrolls in the state agency program.

> [!NOTE]
> Child ID
> 
> To obtain the ID, the child must already be in your state’s web portal system.

1. Click **Confirm Child IDs** (lower right).
2. **School\Provider** - select the school from the dropdown list you want to continue setting up.
3. Scroll through the list of children.

**Enrolled**

Only children whose **Enrollment Status** is **Enrolled** as of today will appear.

**Not Enrolled**

To confirm the KinderConnect ID for a child who is not currently enrolled:

- temporarily change their status to **Enrolled**
- confirm the ID
- switch their status back

**Not Confirmed**

Locate those children who participate in the state program (KinderConnect ID is zero).

1. To obtain the ID for a child:

![](https://cdn.document360.io/cbafbd2c-42f8-485b-84e3-f3812fe8a596/Images/Documentation/image-E7EBZN47.png)

1. Click once anywhere on that line to select them.
2. The KinderConnect ID is now highlighted. You can manually type in the ID number, but it is recommended to let Procare import it.
3. Click the **Confirm ID** button.
4. If the child was found in the state system, their ID number will appear along with a check in the **Confirmed** box.

![](https://cdn.document360.io/cbafbd2c-42f8-485b-84e3-f3812fe8a596/Images/Documentation/image-UNZH0Z6J.png)

> [!WARNING]
> Child Not Found
> 
> If they were not found, a message displays indicating what to look for. It could be:
> 
> - the name is spelled differently
> - a missing initial
> - incorrect or missing date of birth
> 
> Log in to the state's web portal to review the information they have on file. You can access the portal via the KinderConnect button on the main window of Procare's KinderConnect Extra.

## Transmit Records

Whenever you need to send new or updated attendance records to the KinderConnect web portal, complete these steps.

> [!WARNING]
> Time
> 
> Actual times (not rounded) are transmitted.

1. Choose **Select Schools.**
2. Check the schools you want to update.
3. Click **Exit**.
4. Click **Process Attendance.**
5. Select a Start Date and End Date > click **Start**.
  1. The attendance records from Procare are sent to your state's web portal. From there, you'll complete the final submission to the state agency.

---

## Update and Re-transmit

You may need to frequently transmit data for the same date. Here are a few examples:

- You transmit attendance for a certain time period and later discover a mistake.
- You accidentally left off a child who should have been included, or some information is missing.
- You included a child who is no longer eligible.

### Transmit Corrections

Make additions or corrections in Procare Desktop, for example editing a Child’s Time Card or changing a Child’s Enrollment Status to Enrolled.

1. See [Confirm the Child ID](/procare-desktop/docs/using-procare-with-kinderconnect#confirm-child-ids)s for any newly eligible children.

> [!WARNING]
> Note
> 
> If a child is no longer eligible but still has attendance, manually set their ID to 0 on the **Confirm Child IDs** screen. Do not change the [Child’s User Defined Fields](/procare-desktop/docs/create-user-defined-fields) screen.
2. Select a **Start Date** and **End Date** > click **Start**.

### Review and Submit to the State

To finalize the the process, you must log into your state’s web portal. From within their site, you will:

1. Manually add: a. [Child absences](/procare-desktop/docs/absent-reasons) b. [Center close dates/Holidays](/procare-desktop/docs/school-close-dates)
2. Review and submit the records to your state.

If you have a problem with the sync, see [Troubleshooting KinderConnect](/procare-desktop/docs/troubleshooting-kinderconnect) for common solutions.