---
title: "Change Parent/Guardian PIN"
slug: "change-parent-pin"
updated: 2026-10-29T21:33:16Z
published: 2026-10-29T21:33:16Z
canonical: "www.procaresupport.com/change-parent-pin"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://www.procaresupport.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Change Parent/Guardian PIN

PINs are randomly generated by our system and assigned to a parent upon creation of the account. However, you can generate a new PIN for parents by following the steps below.

In order to ensure that each parent has a unique identifying pin that will only pull up their own child during the Sign In-Out process, we cannot allow parents to choose their own pins at this time. If they would rather not use a pin, we offer the PIN-less mode in the Parent Kiosk of the Procare app. [Read more about it here](/procare-online/docs/sign-in-out-on-the-parent-kiosk).

1. Navigate to **My School > Students** and select a student.
2. Locate the **Parent/Guardians** section.
3. Hover over the **Sign In PIN** field and click the pencil icon. ![image](https://s3.amazonaws.com/cdn.procaresoftware.com/pdfs/Support+Site+Images/Online/Child+Care+Mobile+App/Teacher/Additional+Features/Can+PINs+be+Changed/Can+PINs+be+Changed+122023-1.png)
4. On the confirmation, click **Generate**. ![image](https://s3.amazonaws.com/cdn.procaresoftware.com/pdfs/Support+Site+Images/Online/Child+Care+Mobile+App/Teacher/Additional+Features/Can+PINs+be+Changed/Can+PINs+be+Changed+122023-2.png)
5. When a new PIN has been assigned, a success message will display at the bottom of the screen. ![image](https://s3.amazonaws.com/cdn.procaresoftware.com/pdfs/Support+Site+Images/Online/Child+Care+Mobile+App/Teacher/Additional+Features/Can+PINs+be+Changed/Can+PINs+be+Changed+122023-3.png)