---
title: "Parents: Getting to Know Your Procare App"
slug: "parents-getting-to-know-your-procare-app-1"
updated: 2025-07-30T21:59:37Z
published: 2025-07-30T21:59:37Z
canonical: "www.procaresupport.com/parents-getting-to-know-your-procare-app-1"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://www.procaresupport.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Getting to Know Your Procare App

Learn how to use the Procare app

Once you have [signed up for the Procare app](/procare-online/docs/parents-how-to-sign-up-for-a-procare-account), use this article to become familiar with the app and its features.

## Home Screen Options

Here is an overview of the home screen of your Procare app.

![image.png](https://cdn.document360.io/cbafbd2c-42f8-485b-84e3-f3812fe8a596/Images/Documentation/image%28177%29.png)

---

## Menu Options

When clicking the menu icon in the top left corner of the app, you will be presented with the following options:

- Edit Profile - add your picture, add or edit your mobile phone number (if enabled by the school), view your sign-in/out PIN and manage your email/push notifications.
- Children - this option will take you back to the Activity Feed/home screen.
- [Make Payment](/procare-online/docs/parents-make-a-payment-app-1) - if enabled by your school, use this option to make payments.
- View Transactions - view your current balance, invoices, pull statements for specific date ranges, and pull tax statements.
- Add Your Child - use this option to add additional children to your app. Please Note: you must have a 10-digit code from the school to add children.
- Switch School - if you have children at multiple schools, use this option to switch between each school.
- Switch to Staff - this option is used only for staff members with parent accounts.

---

## Sign-In/Out Icon

Click the Sign-In/Out icon to view all sign-in/out options enabled by your school. The available options are [QR Code Sign-in](/procare-online/docs/parents-using-qr-codes-for-sign-inout-1) or [Contactless Curbside (GPS) Sign-In/Out](/procare-online/docs/parents-contactless-curbside-gps-sign-inout).

![image.png](https://cdn.document360.io/cbafbd2c-42f8-485b-84e3-f3812fe8a596/Images/Documentation/image%28178%29.png)

---

## Calendar Icon

The Calendar allows you to view events added by your child's school. Click "Add to Device Calendar" to add it to your calendar on your mobile device. Once added, "Added to Calendar" will display, click again to remove it from your calendar. ![Image showing directions in article](https://s3.amazonaws.com/cdn.procaresoftware.com/pdfs/Support+Site+Images/Online/Resources+for+Parents/Parents+Getting+to+Know+Your+Procare+App_1213_3.png)

---

## Chat Bubble/Message Icon

[View and send messages](/procare-online/docs/parents-message-your-childs-teacher-1) to your child's teacher from your mobile device!

![image.png](https://cdn.document360.io/cbafbd2c-42f8-485b-84e3-f3812fe8a596/Images/Documentation/image%28179%29.png)

---

## Activities

The Activity feed is updated in real time and organized by the latest activity on top. Use the Filter icon to filter by activity type and/or date range.

**Please Note:** Each school selects which activities to share with parents. Please contact your child's school with any questions.

![image.png](https://cdn.document360.io/cbafbd2c-42f8-485b-84e3-f3812fe8a596/Images/Documentation/image%28180%29.png)

---

## Documents

There may be times when an [admin sends you an eDocument request](https://help.procareconnect.com/en/articles/5595316-parents-how-to-complete-a-document-request) to sign or complete a form. Click the Documents icon to view requests and completed documents. ![image.png](https://cdn.document360.io/cbafbd2c-42f8-485b-84e3-f3812fe8a596/Images/Documentation/image%28182%29.png)

---

## Profile

If you need to update personal information, such as add your child's medication, update an address or add additional authorized pickups, you can update this information via the Procare Parent app or website. **Please Note:** If the fields are read-only, your school/center does not have this feature enabled, please contact them to make changes.

## Easily Switch Between Schools

If you have children enrolled at more than one location or school and use the same email address for each account, you can quickly toggle between schools without needing to log in and out.

1. Tap the menu icon (☰) in the top corner
2. Select Switch School ![image.png](https://cdn.document360.io/cbafbd2c-42f8-485b-84e3-f3812fe8a596/Images/Documentation/image-VM84CACR.png)
3. Choose the school from the list
4. Tap Switch ![image.png](https://cdn.document360.io/cbafbd2c-42f8-485b-84e3-f3812fe8a596/Images/Documentation/image-SA3RG1CP.png)

---

---

### Frequently Asked Questions

**How do I enable push notifications?**

Tap the Menu icon and select **Edit Profile**. Scroll to the **Push Notifications** and **Email Notifications** sections to adjust your settings.

![Image showing directions in article](https://s3.amazonaws.com/cdn.procaresoftware.com/pdfs/Support+Site+Images/Online/Resources+for+Parents/Parents+Getting+to+Know+Your+Procare+App_1213_7.png)

**How do I add my signature to a document?**

Use the built-in editing tools located on the document toolbar. [Learn how to add text and signatures here](https://help.procareconnect.com/en/articles/5478841-parents-adding-text-and-signatures-to-documents).

**Where can I find my PIN to sign my child in and out?**

Your PIN is available in two places within the app:

1. Go to **Menu > Edit Profile** and look under **Sign-In-Out PIN**
2. Tap the **Sign-In/Out** icon on the home screen — your PIN appears under **Your Kiosk PIN**

**How do I switch between schools to view another child?**

1. Tap the **center name** on the home screen/Activity Feed and select the other school

or
2. Tap the **Menu** icon, select **Switch School**, choose the school you want, then tap **Switch**

![](https://cdn.document360.io/cbafbd2c-42f8-485b-84e3-f3812fe8a596/Images/Documentation/image-FCFTP6Z1.png)
