--- title: "Build the Best Family Experience" slug: "connect-and-engage-with-families" updated: 2026-06-29T21:54:59Z published: 2026-06-29T21:54:59Z canonical: "www.procaresupport.com/connect-and-engage-with-families" --- > ## Documentation Index > Fetch the complete documentation index at: https://www.procaresupport.com/llms.txt > Use this file to discover all available pages before exploring further. # Build the Best Family Experience ![fmlyexpbnnr.png](https://cdn.document360.io/cbafbd2c-42f8-485b-84e3-f3812fe8a596/Images/Documentation/fmlyexpbnnr.png) Make this school year your most connected yet. Whether you're welcoming new families or continuing relationships with returning ones, clear communication sets the tone. Explore how Procare’s built-in tools can help you stay in touch, keep everyone informed, and create a strong sense of community from day one. | ![tckrhlp.png](https://cdn.document360.io/cbafbd2c-42f8-485b-84e3-f3812fe8a596/Images/Documentation/tckrhlp.png) | **Need help with Back to School Prep?** [Join us in our Back to School Workshop Part 2: Get Your People Ready](https://procaresoftware.zoom.us/webinar/register/WN_oEbfwd0ZSXCbqQCFC1wbNA#/registration) | | --- | --- | | ## Get **New** Families **Started** | | | | --- | --- | --- | | ![yllwdt.png](https://cdn.document360.io/cbafbd2c-42f8-485b-84e3-f3812fe8a596/Images/Documentation/yllwdt.png) | [Invite new families to set up their Procare accounts](https://www.procaresupport.com/procare-online/docs/inviting-families-to-procare). | | ![yllwdt.png](https://cdn.document360.io/cbafbd2c-42f8-485b-84e3-f3812fe8a596/Images/Documentation/yllwdt.png) | [Track their sign-up progress](https://www.procaresupport.com/procare-online/docs/know-when-a-parent-has-signed-up) to ensure they'll get updates and can use the Procare App. | | ![yllwdt.png](https://cdn.document360.io/cbafbd2c-42f8-485b-84e3-f3812fe8a596/Images/Documentation/yllwdt.png) | Utilize our [Parent Training Materials](https://www.procaresupport.com/procare-online/docs/parent-training-materials) to introduce families to Procare and help them get started smoothly right from the beginning. | | | | | ## Sign Students In/Out | | --- | | [Review Procare's sign-in/out options](https://www.procaresupport.com/procare-online/docs/sign-in-out-options) and set up the ones you would like to use. | - [Sign-in/out with QR Codes](https://www.procaresupport.com/procare-online/docs/parents-using-qr-codes-for-sign-inout-1) - [Sign-in/out with Contactless Curbside (GPS)](https://www.procaresupport.com/procare-online/docs/parents-contactless-curbside-gps-sign-inout) | | | | | Planning to use a method that requires families to use a PIN? Make sure you know how to [look up parent PINs and send them to families](https://www.procaresupport.com/procare-online/docs/look-up-parent-pins). | - [Sign-in/out with a Pin on the Parent Kiosk](https://www.procaresupport.com/procare-online/docs/parents-sign-in-out-with-a-pin-1) - [Sign-in/out without a PIN](https://www.procaresupport.com/procare-online/docs/parents-sign-in-out-without-a-pin-1) | | If families are responsible for signing students in and out, be sure to share your chosen methods with them. | | You can provide clear instructions by using our helpful parent articles and viewing these videos. | [Embedded content](https://www.youtube.com/embed/bBvNq-VE0gM) | ## Message Families Clear, timely communication builds trust and strengthens family partnerships. With Procare’s messaging tools, it’s easy to stay connected, keep parents informed, and support private conversations when it matters most. | ![yllwdt.png](https://cdn.document360.io/cbafbd2c-42f8-485b-84e3-f3812fe8a596/Images/Documentation/yllwdt.png) | **Parent Messaging** - conduct private conversations with parents - send text messages - add parent kiosk messages Parent messaging is available via the Procare website and mobile app. | | --- | --- | --- | | | | | ![yllwdt.png](https://cdn.document360.io/cbafbd2c-42f8-485b-84e3-f3812fe8a596/Images/Documentation/yllwdt.png) | Parents can have private conversations with admins about sensitive topics, such as billing, using **Office Chat**. | | | | | ![yllwdt.png](https://cdn.document360.io/cbafbd2c-42f8-485b-84e3-f3812fe8a596/Images/Documentation/yllwdt.png) | **Parent to Admin (Office Chat)** Use these resources to help introduce your staff and parents to the messaging options: [Center Resource](https://s3.us-east-1.amazonaws.com/cdn.procaresoftware.com/pdfs/Support+Site+Images/Online/Resources/Training+Material/Parent-to-Admin+Messaging+Center+Resource.pdf) [Family Resource](https://s3.us-east-1.amazonaws.com/cdn.procaresoftware.com/pdfs/Support+Site+Images/Online/Resources/Training+Material/Parent-to-Admin+Messaging+Family+Resource.pdf) | | ## Email Personalized Newsletters | | --- | | [Send newsletters](/procare-online/docs/creating-newsletters) to welcome families to a new year and share important information. Save time by setting up newsletter templates. | | ## Log Daily Activities | | --- | | Let families know how their child's day went with daily activity updates. | [Embedded content](https://www.youtube.com/embed/2rnNOPRf0Xc) | Use the **Activity Summary** and **Activity Feed** to keep an eye on all logged activities. | Review any activities that require your approval. | | --- | --- | [Embedded content](https://www.youtube.com/embed/pPdmrL2RBcA) | ## Share Important Documents | | --- | | Use the [Documents feature](https://www.procaresupport.com/procare-online/docs/documents-overview) to have parents complete required documentation electronically. | [Embedded content](https://www.youtube.com/embed/vPGjZ4lC4bE) | ## **Train** Your **Staff** on These Features | ![yllwdt.png](https://cdn.document360.io/cbafbd2c-42f8-485b-84e3-f3812fe8a596/Images/Documentation/yllwdt.png) | **Directors and Admins** | | --- | --- | --- | | | Learn how to configure: - attendance - daily activity logging - family communication tools for staff use and to help families stay in the loop. | | | [**Attendance, Daily Activities, and Communications Live Group Training**](https://procaresoftware.zoom.us/webinar/register/WN_8dB8_A_5SbGeQT8mkQkI4w#/) | | | | | Procare provides free training for you and your staff to learn how to set up and use all of these features. Join a live training session today or pass along a recorded session. | ![yllwdt.png](https://cdn.document360.io/cbafbd2c-42f8-485b-84e3-f3812fe8a596/Images/Documentation/yllwdt.png) | **Teachers and Classroom Staff** | | | Everything a teacher needs to start using Procare on day one, from logging activities and managing check-ins to sending updates families will love. | | | **Procare for Teachers: Mastering the Basics** - [Procare for Teachers: Mastering the Basics Live Group Training](https://procaresoftware.zoom.us/webinar/register/WN_JIqyeQLMQju2YFSy4gWM0Q#/registration) - [Procare for Teachers: Mastering the Basics Recorded Training Session](https://www.procaresupport.com/procare-online/docs/training-webinar-library-procare-online#procare-for-teachers-mastering-the-basics) |