--- title: "Sign-In/Out with Contactless Curbside (GPS)" slug: "curbside-gps-sign-in-out-staff-guide" tags: ["Sign-in out", "Parent app", "Contactless Curbside"] status: "update" updated: 2026-09-11T18:47:04Z published: 2026-09-11T18:47:04Z canonical: "www.procaresupport.com/curbside-gps-sign-in-out-staff-guide" --- > ## Documentation Index > Fetch the complete documentation index at: https://www.procaresupport.com/llms.txt > Use this file to discover all available pages before exploring further. # Sign-In/Out with Contactless Curbside (GPS) ![staffcenterg.png](https://cdn.document360.io/cbafbd2c-42f8-485b-84e3-f3812fe8a596/Images/Documentation/staffcenterg.png) Your center decides which sign-in/out method(s) to offer parents/guardians and authorized pickups. As center staff, it's important to understand the parent/guardian and authorized pickup experience so you can assist as needed. This article explains how parents/guardians and authorized pickups will use **Contactless Curbside (GPS)** to sign their child or children in and out, and what you can do to support them. > [!NOTE] > Allow Access to Your Mobile Phone > > To use **Contactless Curbside (GPS**) sign-in/out, allow the Procare child care mobile app to access your phone's location. If the app can't access your location, delete the app, reinstall it, and allow location access when prompted **Child Care Mobile App** 1. The parent/guardian opens the Procare child care mobile app. 2. They tap **Sign-In/Out** ![signinccm.png](https://cdn.document360.io/cbafbd2c-42f8-485b-84e3-f3812fe8a596/Images/Documentation/signinccm.png) in the right corner. 3. The window should look similar to this. ![sik01b.png](https://cdn.document360.io/cbafbd2c-42f8-485b-84e3-f3812fe8a596/Images/Documentation/sik01b.png) 1. They tap **Sign-In/Out**. If they get the message, ‘You are not in close proximity to your school’, they will need to confirm with the center the drop-off location or area. 2. They tap your child or children’s name(s). 3. They tap **Sign-In/Out.** 4. The center may have questions before the parents/guardians can continue. ![optional-note-badgec.svg](https://cdn.document360.io/cbafbd2c-42f8-485b-84e3-f3812fe8a596/Images/Documentation/optional-note-badgec.svg) 5. They tap **Submit**. 6. The center may require a signature. ![optional-note-badgec.svg](https://cdn.document360.io/cbafbd2c-42f8-485b-84e3-f3812fe8a596/Images/Documentation/optional-note-badgec.svg) 7. They tap **Done.** A confirmation message appears. **KinderSystems Texas** > [!NOTE] > Procare Child Care Mobile App Permission > > If you are using the app for the first time, Procare will need access to your photos on your mobile phone. 1. The parent/guardian opens the Procare child care mobile app. 2. They tap **Sign-In/Out** ![signinccm.png](https://cdn.document360.io/cbafbd2c-42f8-485b-84e3-f3812fe8a596/Images/Documentation/signinccm.png) in the right corner. 3. The window should look similar to this. ![sik01b.png](https://cdn.document360.io/cbafbd2c-42f8-485b-84e3-f3812fe8a596/Images/Documentation/sik01b.png) 1. They tap **Sign-In/Out**. If they get the message, ‘You are not in close proximity to your school’, they must confirm with the center the drop-off location or area. 2. They tap your child or children’s name(s). 3. They tap **Sign-In/Out.** 4. The center may have questions before the parents/guardians can continue. ![optional-note-badgec.svg](https://cdn.document360.io/cbafbd2c-42f8-485b-84e3-f3812fe8a596/Images/Documentation/optional-note-badgec.svg) 5. They sign their name. 6. They tap **Done**. 7. They add their photo. This must be taken at the time of the sign-in/out with your mobile phone’s camera. 1. They tap **Use Photo**. 2. If they need to retake the photo, they tap **Retake**. 3. They tap the back arrow to return to the signature window. They tap **X** to return to the child selection window. 8. A map preview with a pin shows their location. They tap **Sign-in/out** to complete the sign-in/out process. A confirmation message appears. > [!WARNING] > Location Capture Problems? > > If the location looks incorrect, tap **Try Again** to update the pin. The pin cannot be dragged or manually adjusted. > > **Error Messages** > > - **Location is turned off** - permission denied or no access > - The location is required to complete the sign-in/out. The center staff will need to assist the parent/guardian. > - **We couldn’t get your location -** unavailable or timeout > - A location is required to complete this sign-in/out. Tap **Try Again.** > - The device couldn't lock onto a GPS signal in time to complete the process — this is a common issue indoors or in areas with weak signal strength. Moving closer to a window or door can help. > - Tapping **Try Again** is the only way to proceed; this step cannot be skipped. > - If the issue persists, the center staff will need to assist. > [!WARNING] > Location Capture Submission Note > > Sign-in/out locations use GPS, so the address shown may be slightly off (e.g., a few doors down). This is normal and will not affect your submission. Location data is reviewed only during state audits, where minor GPS variations are not flagged as issues.