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Allow List Firewall Exceptions

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In the case of Allow Listed Firewall exceptions, Procare Online will need to access some websites directly.

The following is a list of websites to add to the allow list:

Remote Server URL TCP Ports
*.procaremedia.com 80
*.procareonline.com 80,443
*.procarepay.com 443
*.procaresoftware.com 443
*s3.amazonaws.com/ 443
*.auth.us-east-1.amazoncognito.com 443

Security & Certificate Authority

  • Traffic is secured with SSL/TLS certificates issued by GoDaddy or Amazon.
  • If your firewall, proxy or devices do not already trust these certificates, connections may fail.
  • To resolve missing or untrusted certificates: