---
title: "Late Pickup Fees"
slug: "late-pickup-fees"
updated: 2026-07-14T20:56:50Z
published: 2026-07-14T20:56:50Z
canonical: "www.procaresupport.com/late-pickup-fees"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://www.procaresupport.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Late Pickup Fees

Late pickup fees in Procare Online are automatically charged to families when children are picked up after the designated cutoff time. Fees are calculated using attendance-based plans, which keep late pickup charges separate from standard tuition. You can configure per-minute fees or set base fees for specific time thresholds.

By following these steps, you can effectively set up and manage late pickup fees in Procare Online. Attendance-based plans provide flexibility and automation, ensuring families are billed accurately for late pickups while keeping tuition charges separate.

### Set Up Attendance-based Plans

To set up late pickup fees, you need to create an attendance-based billing plan.

| - Create a new attendance-based plan specifically for late pickup fees. | Go to **Billing > Create Recurring Plan > Attendance Plan** |
| --- | --- |
| - Set the times. | Required, but does not affect fee calculation. |
| - Pick the rooms. | The student must be checked into this room for the late fee to apply. |
| - Set hourly/daily rates to $0. | If you already bill tuition separately, set the hourly or daily rate to $0 to avoid affecting regular tuition charges. |
| - Configure late pickup fee triggers for a per-minute charge | - Define the cutoff time for late pickups (for example, after a designated time like 5:00 PM). - Set the fee structure, such as a per-minute charge or a base fee for time over the cutoff. |

### Configure Fee Triggers and Rules

| **Per Minute Charges** | **Base Fees and Additional Changes** |
| --- | --- |
| Procare Online calculates fees based on the number of minutes past the cutoff time. For example, if the fee is $1 per minute and a child is picked up 15 minutes late, the charge is $15. | You can set a base fee for pickups after a specific time and add per-minute charges for extended delays. For instance, a $10 base fee may apply after 4:45 PM, with an additional $1 per minute after 5:00 PM. |

### Automatic Billing for Late Pickups

Procare Online automates the billing process for late pickups. Once you configure the attendance-based plan with your desired fee structure and cutoff time, the software automatically calculates and applies late-pickup charges. This ensures accurate and consistent billing without manual intervention.

![troubleshooting procare online icon](https://cdn.document360.io/cbafbd2c-42f8-485b-84e3-f3812fe8a596/Images/Documentation/tspcol.svg)

## Troubleshooting Guide

Here are some common scenarios and tips for managing late pickup fees.

### Family Charged Multiple Fees

If a family is charged two late fees, it may be due to overlapping rules in the billing plan. For example, a base fee might apply after one cutoff time, and a per-minute fee might apply after a later time. Review your plan’s configuration to ensure it aligns with your policy.

### Ensure Tuition Charge is Separate

To avoid affecting regular tuition billings, always set the hourly/daily rate to $0 in the attendance-based plan for late pickup fees.

For further assistance, consult Procare Online’s support resources or contact customer support.