--- title: "Sign-In/Out with the Parent Kiosk" slug: "parent-kiosk-sign-in-out-staff-guide" tags: ["Parent app", "Sign-in out"] updated: 2026-09-18T20:12:51Z published: 2026-09-18T20:12:51Z canonical: "www.procaresupport.com/parent-kiosk-sign-in-out-staff-guide" --- > ## Documentation Index > Fetch the complete documentation index at: https://www.procaresupport.com/llms.txt > Use this file to discover all available pages before exploring further. # Sign-In/Out with the Parent Kiosk ![staffcenterg.png](https://cdn.document360.io/cbafbd2c-42f8-485b-84e3-f3812fe8a596/Images/Documentation/staffcenterg.png) Your center decides which sign-in/out method(s) to offer parents/guardians and authorized pickups. As center staff, it's important to understand the parent/guardian and authorized pickup experience so you can assist as needed. This article explains how parents/guardians and authorized pickups will use the **Parent Kiosk** to sign their child or children in and out, and what you can do to support them. > [!NOTE] > KinderSystem Texas Requirements > > In September 2026, the state of Texas adopted new requirements for collecting and submitting child attendance records for subsidized child care. Check with your center to verify they use this process, then click on the **KinderSystem** **Texas** tab below for state-specific instructions. ## Parent Kiosk **Parent Kiosk** ![sgnionopin01.png](https://cdn.document360.io/cbafbd2c-42f8-485b-84e3-f3812fe8a596/Images/Documentation/image-1787760378867.png) 1. The parent/guardian taps to select their child or tap to search and enter a child’s name. 2. A **List of Pickups** is displayed. They tap the name to continue. 3. They tap their child or children’s name(s). 4. They tap **Sign-In/Out.** 5. The center may have questions before the parents/guardians can continue. ![optional-note-badgec.svg](https://cdn.document360.io/cbafbd2c-42f8-485b-84e3-f3812fe8a596/Images/Documentation/optional-note-badgec.svg) 6. They tap **Submit**. 7. The center may require a signature. ![optional-note-badgec.svg](https://cdn.document360.io/cbafbd2c-42f8-485b-84e3-f3812fe8a596/Images/Documentation/optional-note-badgec.svg) 8. They tap **Done**. A confirmation message appears. **KinderSystem Texas Requirements** > [!NOTE] > Procare Child Care Mobile App Permission > > If you are using the app for the first time, Procare will need access to your photos on your mobile phone. Locate the **Parent Kiosk** device. The window should look similar to this. ![sgnionopin01.png](https://cdn.document360.io/cbafbd2c-42f8-485b-84e3-f3812fe8a596/Images/Documentation/image-1787760378867.png) 1. The parent/guardian taps to select their child or taps to search and enter a child’s name. 2. A **List of Pickups** is displayed. They tap the name to continue. 3. They tap their child or children’s name(s). 4. They tap **Sign-In/Out.** 5. The center may have questions before the parents/guardians can continue. ![optional-note-badgec.svg](https://cdn.document360.io/cbafbd2c-42f8-485b-84e3-f3812fe8a596/Images/Documentation/optional-note-badgec.svg) 6. They add your photo. This must be taken at the time of the sign-in/out with your mobile phone’s camera. 1. They tap **Use Photo**. 2. If they need to retake the photo, tap **Retake**. 3. They tap the **back arrow** to return to the signature window. They tap **X** to return to the child selection window. 7. A map preview with a pin shows their location. They tap **Sign-in/out** to complete the sign-in/out process. A confirmation message appears. > [!WARNING] > Location Capture Problems? > > If the location looks incorrect, tap **Try Again** to update the pin. The pin cannot be dragged or manually adjusted. > > **Error Messages** > > - **Location is turned off** - permission denied or no access > - The location is required to complete the sign-in/out. The center staff will need to assist the parent/guardian. > - **We couldn’t get your location -** unavailable or timeout > - A location is required to complete this sign-in/out. Tap **Try Again.** > - The device couldn't lock onto a GPS signal in time to complete the process — this is a common issue indoors or in areas with weak signal strength. Moving closer to a window or door can help. > - Tapping **Try Again** is the only way to proceed; this step cannot be skipped. > - If the issue persists, the center staff will need to assist. > [!WARNING] > Location Capture Submission Note > > Sign-in/out locations use GPS, so the address shown may be slightly off (e.g., a few doors down). This is normal and will not affect your submission. Location data is reviewed only during state audits, where minor GPS variations are not flagged as issues. ## Lock Status > [!WARNING] > Password Protect > > This feature can be password-protected. When enabled, only staff with the appropriate security permission can lock the device screen to restrict sign-in/out access — either for a specific room or for all rooms. In the Procare Child Care App, the button reflects the current state, displaying as **Lock** ![lockc.png](https://cdn.document360.io/cbafbd2c-42f8-485b-84e3-f3812fe8a596/Images/Documentation/lockc.png) or **Unlock** ![unlockb.png](https://cdn.document360.io/cbafbd2c-42f8-485b-84e3-f3812fe8a596/Images/Documentation/unlockb.png) . ![link icon](https://cdn.document360.io/cbafbd2c-42f8-485b-84e3-f3812fe8a596/Images/Documentation/link.svg) Learn more about [how to lock the Sign-In Kiosk](/procare-online/docs/sign-in-out-kiosk-staff-guide). ### Lock the Parent Kiosk 1. Log in to the Procare child care mobile app as an admin. 2. Tap **Menu** ![menuapp.png](https://cdn.document360.io/cbafbd2c-42f8-485b-84e3-f3812fe8a596/Images/Documentation/menuapp.png) . 3. Tap **My School**. 4. Tap **School Settings**. 5. Tap to check the **Password Protect Sign In-Out** option. 6. Tap **<** twice to return to the home screen. 7. Tap **Sign-In** 8. Tap **Parent Kiosk**. 9. Tap **Unlock** ![unlockb.png](https://cdn.document360.io/cbafbd2c-42f8-485b-84e3-f3812fe8a596/Images/Documentation/unlockb.png)in the top right corner to change to **Lock** ![lockf.png](https://cdn.document360.io/cbafbd2c-42f8-485b-84e3-f3812fe8a596/Images/Documentation/lockf.png). 10. The screen is locked and a parent/guardian cannot navigate away from the current kiosk screen. ### Unlock the Parent Kiosk Any staff member can unlock the parent kiosk device. 1. Tap **Lock** ![lockf.png](https://cdn.document360.io/cbafbd2c-42f8-485b-84e3-f3812fe8a596/Images/Documentation/lockf.png) in the top right corner to change to **Unlock** ![unlockb.png](https://cdn.document360.io/cbafbd2c-42f8-485b-84e3-f3812fe8a596/Images/Documentation/unlockb.png) . 2. Enter your password for the app. 3. Tap **Submit**.