--- title: "Make a Payment" slug: "parents-make-a-payment-app-1" updated: 2026-07-09T15:19:39Z published: 2026-07-15T01:30:01Z canonical: "www.procaresupport.com/parents-make-a-payment-app-1" --- > ## Documentation Index > Fetch the complete documentation index at: https://www.procaresupport.com/llms.txt > Use this file to discover all available pages before exploring further. # Make a Payment **You can conveniently make payments towards your child's account from the Procare Child Care Mobile app or the Procare website!** The Procare Child Care Mobile app or Procare website allows you to pay your balance in full or enter a different amount. > [!WARNING] > Note > > Each parent/guardian must [set up online payment methods](/procare-online/docs/parents-add-change-or-remove-your-online-payment-method-1) separately. If there are two parents/guardians on an account, they are unable to view or use each other's payment method. ## Make a Payment via the Procare Child Care Mobile app Log in to the Procare Child Care Mobile app and follow the steps below to make a payment: 1. Click **Pay Now** or click the menu icon in the top left corner, then select **Make Payment**. 2. Your current balance will display as the payment amount. ![image.png](https://cdn.document360.io/cbafbd2c-42f8-485b-84e3-f3812fe8a596/Images/Documentation/image%28267%29.png) > [!WARNING] > Note > > To make a partial payment, click **Edit** ![edit icon](https://cdn.document360.io/cbafbd2c-42f8-485b-84e3-f3812fe8a596/Images/Documentation/edit.svg) and enter the new payment amount. 3. Confirm your payment method or [add a new method](/procare-online/docs/parents-add-change-or-remove-your-online-payment-method-1), if enabled by your school. ![image.png](https://cdn.document360.io/cbafbd2c-42f8-485b-84e3-f3812fe8a596/Images/Documentation/image%28268%29.png) 4. Verify the "You Owe" amount is the amount you want to pay, then click **Submit Payment** ![image.png](https://cdn.document360.io/cbafbd2c-42f8-485b-84e3-f3812fe8a596/Images/Documentation/image%28269%29.png) > [!WARNING] > Note > > If enabled by your school, you can select **Turn Autopay On** to enable autopayments beginning from the next invoice. 5. Once the confirmation screen displays, your payment has been successfully submitted. Click **OK**. ![image.png](https://cdn.document360.io/cbafbd2c-42f8-485b-84e3-f3812fe8a596/Images/Documentation/image%28270%29.png) ## Make a Payment via the Procare website 1. Log in to the Procare website provided by your school and click **Pay Now** or **Payments** from the left navigation menu. 2. Click **Make Payment**. ![image.png](https://cdn.document360.io/cbafbd2c-42f8-485b-84e3-f3812fe8a596/Images/Documentation/image%28275%29.png) 3. Your current balance will display as the payment amount. ![image.png](https://cdn.document360.io/cbafbd2c-42f8-485b-84e3-f3812fe8a596/Images/Documentation/image%28278%29.png) > [!WARNING] > Note > > To make a partial payment, click **Edit** ![edit icon](https://cdn.document360.io/cbafbd2c-42f8-485b-84e3-f3812fe8a596/Images/Documentation/edit.svg) and enter the new payment amount. 4. Verify the "You Owe" amount is the amount you want to pay, then click **Submit Payment**. ![image.png](https://cdn.document360.io/cbafbd2c-42f8-485b-84e3-f3812fe8a596/Images/Documentation/image%28279%29.png) > [!WARNING] > Note > > If enabled by your school, you can select **Turn Autopay On** to enable autopayments beginning from the next invoice. 5. Once the confirmation screen displays, your payment has been successfully submitted. ![image.png](https://cdn.document360.io/cbafbd2c-42f8-485b-84e3-f3812fe8a596/Images/Documentation/image%28272%29.png) ## Autopay If your school has enabled autopay, you have the option to set it up while making your payment. [Learn more](/procare-online/docs/setting-up-autopay) ![image.png](https://cdn.document360.io/cbafbd2c-42f8-485b-84e3-f3812fe8a596/Images/Documentation/image%28280%29.png) ## If a Payment Fails If a payment fails, an error message will display with the reason and an action to resolve the issue. ![credit card transaction error message](https://cdn.document360.io/cbafbd2c-42f8-485b-84e3-f3812fe8a596/Images/Documentation/paymenterrormsg09.png) Error message on credit card payment window ![checking account transaction error message](https://cdn.document360.io/cbafbd2c-42f8-485b-84e3-f3812fe8a596/Images/Documentation/paymenterrormsg04.png) Error message on checking account payment window ![link icon](https://cdn.document360.io/cbafbd2c-42f8-485b-84e3-f3812fe8a596/Images/Documentation/link.svg) Learn more about [Common Error Messages and What They Mean](/procare-online/docs/payment-error-messages#common-error-messages-and-what-they-mean) ## Card Reclassification Notifications Upon adding payment methods, Procare verifies that all cards entered are correctly classified as debit or credit cards. If a card was entered incorrectly, you may receive one of the following notifications: - If a card does not verify, the following error message will display. If you receive this message, remove and re-add the card information. If the error message continues to display, wait 15 minutes before reattempting. If the reattempt fails, remove and reenter the payment method. ![image.png](https://cdn.document360.io/cbafbd2c-42f8-485b-84e3-f3812fe8a596/Images/Documentation/image%28349%29.png) - If a card was initially added as a debit card but found to be a credit card, you may receive the following message. Click **Accept** to reclassify your card as a credit card. If you do not accept the change, navigate to the Payments screen to change your payment method. ![image.png](https://cdn.document360.io/cbafbd2c-42f8-485b-84e3-f3812fe8a596/Images/Documentation/image%28351%29.png) - If an autopay card was added as a debit card but found to be a credit card, you will receive the following banner at the top of your mobile app. Click **Review Card on File** to update the card type. ![image.png](https://cdn.document360.io/cbafbd2c-42f8-485b-84e3-f3812fe8a596/Images/Documentation/image%28350%29.png)