---
title: "Payments: Receive, Edit, Refund, or Cancel (in app)"
slug: "payments-receive-edit-refund-or-cancel-in-app"
updated: 2023-12-02T18:43:17Z
published: 2023-12-02T18:43:17Z
canonical: "www.procaresupport.com/payments-receive-edit-refund-or-cancel-in-app"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://www.procaresupport.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Payments: Receive, Edit, Refund, or Cancel (in app)

Record cash, check, credit card, or other payment transactions

This article applies to online version only (without desktop).

Receive payments from families by cash, check, or credit/debit card via the Procare child care mobile app. ​

## How it Works

1. Click the Billing button at the bottom of the mobile app.  

![image](https://s3.amazonaws.com/cdn.procaresoftware.com/pdfs/Support+Site+Images/Online/Child+Care+Mobile+App/Teacher/Billing/Payments+Receive%2C+Edit%2C+Refund%2C+or+Cancel+%28in+app%29/Payments+Receive%2C+Edit%2C+Refund%2C+or+Cancel+%28in+app%29-122023-1.png)
2. Select the child.
3. There are 2 ways to receive payments:  

a. Click the blue icon at the top right corner, then click Receive Payment.  

![image](https://s3.amazonaws.com/cdn.procaresoftware.com/pdfs/Support+Site+Images/Online/Child+Care+Mobile+App/Teacher/Billing/Payments+Receive%2C+Edit%2C+Refund%2C+or+Cancel+%28in+app%29/Payments+Receive%2C+Edit%2C+Refund%2C+or+Cancel+%28in+app%29-122023-2.png)  

b. Select the invoice you want to receive a payment for, then click Receive Payment.  

![image](https://s3.amazonaws.com/cdn.procaresoftware.com/pdfs/Support+Site+Images/Online/Child+Care+Mobile+App/Teacher/Billing/Payments+Receive%2C+Edit%2C+Refund%2C+or+Cancel+%28in+app%29/Payments+Receive%2C+Edit%2C+Refund%2C+or+Cancel+%28in+app%29-122023-3.png)
4. Select the payment method and click Next.  

![image](https://s3.amazonaws.com/cdn.procaresoftware.com/pdfs/Support+Site+Images/Online/Child+Care+Mobile+App/Teacher/Billing/Payments+Receive%2C+Edit%2C+Refund%2C+or+Cancel+%28in+app%29/Payments+Receive%2C+Edit%2C+Refund%2C+or+Cancel+%28in+app%29-122023-4.png)
5. Enter the payment details: enter the amount of the payment, choose the payment method, enter check number or credit card details, if applicable, and enter a description. Then click Submit/Receive Payment.  

![image](https://s3.amazonaws.com/cdn.procaresoftware.com/pdfs/Support+Site+Images/Online/Child+Care+Mobile+App/Teacher/Billing/Payments+Receive%2C+Edit%2C+Refund%2C+or+Cancel+%28in+app%29/Payments+Receive%2C+Edit%2C+Refund%2C+or+Cancel+%28in+app%29-122023-5.png)

### Edit, Cancel, or Refund a Payment

1. Select the child and click on Billing.  

![image](https://s3.amazonaws.com/cdn.procaresoftware.com/pdfs/Support+Site+Images/Online/Child+Care+Mobile+App/Teacher/Billing/Payments+Receive%2C+Edit%2C+Refund%2C+or+Cancel+%28in+app%29/Payments+Receive%2C+Edit%2C+Refund%2C+or+Cancel+%28in+app%29-122023-6.png)
2. Locate and select the payment you wish to edit.  

![image](https://s3.amazonaws.com/cdn.procaresoftware.com/pdfs/Support+Site+Images/Online/Child+Care+Mobile+App/Teacher/Billing/Payments+Receive%2C+Edit%2C+Refund%2C+or+Cancel+%28in+app%29/Payments+Receive%2C+Edit%2C+Refund%2C+or+Cancel+%28in+app%29-122023-7.png)
3. Click the icon at the top right and select one of the following:  

![image](https://s3.amazonaws.com/cdn.procaresoftware.com/pdfs/Support+Site+Images/Online/Child+Care+Mobile+App/Teacher/Billing/Payments+Receive%2C+Edit%2C+Refund%2C+or+Cancel+%28in+app%29/Payments+Receive%2C+Edit%2C+Refund%2C+or+Cancel+%28in+app%29-122023-8.png)

a. Issue Refund - refund the entire amount of the payment b. Edit Payment - edit the payment amount or description c. Cancel Payment - cancel the entire payment. Once a payment is canceled, on the family account, a red X will display next to the payment.