---
title: "Change Staff or School Email"
slug: "change-staff-or-school-email"
updated: 2026-05-29T20:41:20Z
published: 2026-06-10T01:00:00Z
canonical: "www.procaresupport.com/change-staff-or-school-email"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://www.procaresupport.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Change Staff or School Email

## Change the School Email Address

Use the school email address for lead communications, newsletters and event invites.

1. Go to **School Settings** > **Settings** > **General Settings** > **Data**.

![navigation school settings](https://cdn.document360.io/cbafbd2c-42f8-485b-84e3-f3812fe8a596/Images/Documentation/navigation-schoolsettings-settings(1).png)
2. Click **Enabled**.
3. Click **Edit**.

![edit school email](https://cdn.document360.io/cbafbd2c-42f8-485b-84e3-f3812fe8a596/Images/Documentation/school email2.png)
4. Update the email address.

![edit school email](https://cdn.document360.io/cbafbd2c-42f8-485b-84e3-f3812fe8a596/Images/Documentation/school email3.png)
5. Click **Save**.

> [!WARNING]
> Important
> 
> Email addresses associated with recurring or past messages, such as Lead Automation and Scheduled Newsletters, must be updated manually.

## Change the Site Director’s Email Address

1. Go to **School Settings** > **School Profile**.

![navigation school settings school profile](https://cdn.document360.io/cbafbd2c-42f8-485b-84e3-f3812fe8a596/Images/Documentation/navigation-schoolsettings-schoolprofile(1).png)
2. Click **Edit Profile**.

![edit school profile](https://cdn.document360.io/cbafbd2c-42f8-485b-84e3-f3812fe8a596/Images/Documentation/school%20email4.png)
3. Update the email address.

![sire director email](https://cdn.document360.io/cbafbd2c-42f8-485b-84e3-f3812fe8a596/Images/Documentation/school%20email.png)
4. Click **Save Changes**.

> [!WARNING]
> Update 2-Step Verification Method
> 
> If the previous email address was used for [2-Step Verification](/procare-online/docs/multi-factor-authentication#delete-or-edit-a-verification-method), be sure to update the verification method in the staff member’s profile.

## Change a Staff Member's Email Address

- If a staff member has **already signed up** for a Procare account, you will need to put in a request via the chat feature on the website for the Procare team to manually change the email address.
- If a staff member has **not already signed up** for an account:
  1. Go to **Staff Management** > **Staff**.

![navigation staff management staff](https://cdn.document360.io/cbafbd2c-42f8-485b-84e3-f3812fe8a596/Images/Documentation/navigation-staffmgmt-staff.png)
  2. Select the staff member.
  3. Click **Edit** ![edit icon](https://cdn.document360.io/cbafbd2c-42f8-485b-84e3-f3812fe8a596/Images/Documentation/edit.svg) on the **Email** row.
  4. Enter the staff member’s email address.
  5. Click **Submit** ![submit icon](https://cdn.document360.io/cbafbd2c-42f8-485b-84e3-f3812fe8a596/Images/Documentation/submit.svg).

> [!WARNING]
> Update 2-Step Verification Method
> 
> If the previous email address was used for [2-Step Verification](/procare-online/docs/multi-factor-authentication#delete-or-edit-a-verification-method), be sure to update the verification method in the staff member’s profile.