---
title: "Your Procare Subscription - Online"
slug: "your-procare-subscription-online"
updated: 2026-11-04T16:05:37Z
published: 2026-11-04T16:05:37Z
canonical: "www.procaresupport.com/your-procare-subscription-online"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://www.procaresupport.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Your Procare Subscription - Online

## Update Your Contact Information

> [!NOTE]
> If you would like to update who receives your statements, call (800) 964-1729 and follow the prompts for the subscription support team.

Review the Procare subscription payment options.

## Your Invoice

An invoice is mailed to you based on your billing cycle. For example, if your billing frequency is monthly, you will receive an invoice each month.

## Ways to Pay

Credit Card

[Request a payment access link](http://procaresoftware.com/payment/Request_Access_Link) to add or update the credit card information for your Procare subscription. You will need your Company ID (BAM), which is located on your invoice.

Check

Mail your check to the address listed on your billing invoice.

Purchase Order

Send purchase orders to [accounting@procaresoftware.com](mailto:accounting@procaresoftware.com).

Need Help?

For billing questions, contact [billingsupport@procaresoftware.com](mailto:billingsupport@procaresoftware.com).

## Update Your Procare Payment Information

This option is not available to all Procare customers. If you do not see this option, [click here to update your credit card information](http://procaresoftware.com/payment/Request_Access_Link).

Click **Profile** ![upload profile photo icon](https://cdn.document360.io/cbafbd2c-42f8-485b-84e3-f3812fe8a596/Images/Documentation/profile-upload.svg) in the top right corner of the window.

1. Select **Subscription**.
2. Locate **Payment Type.**
3. Click **Edit** ![child care mobile app edit icon](https://cdn.document360.io/cbafbd2c-42f8-485b-84e3-f3812fe8a596/Images/Documentation/editLightBlueMobile.svg) to update ![](https://cdn.document360.io/cbafbd2c-42f8-485b-84e3-f3812fe8a596/Images/Documentation/updtsubspymnt01.png)
4. Click **Add Credit Card** or **Add Bank Account**.
5. Complete the **Set Up Card** fields.
6. Click **Add Card**.