---
title: "Family Record - Active/Inactive Families"
slug: "family-record-activeinactive-families"
updated: 2023-12-12T16:30:30Z
published: 2023-12-12T16:30:30Z
canonical: "www.procaresupport.com/family-record-activeinactive-families"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://www.procaresupport.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Family Record - Active/Inactive Families

When a family is marked Inactive, they will not appear in the search results when using the Search box in the top left.

## Marking a Family Inactive

1. Navigate to the Family Record
2. Click on the Family tab
3. Locate the Active box

![Image showing directions in article](https://s3.amazonaws.com/cdn.procaresoftware.com/pdfs/Support+Site+Images/SchoolCare+Works/Family+Record/Family+Record+-+Active+Inactive+Families_1212_1.png) 4. Uncheck the Active box to mark the family inactive ![Image showing directions in article](https://s3.amazonaws.com/cdn.procaresoftware.com/pdfs/Support+Site+Images/SchoolCare+Works/Family+Record/Family+Record+-+Active+Inactive+Families_1212_2.png) 5. Click Save at the bottom. A conformation message will appear

![Image showing directions in article](https://s3.amazonaws.com/cdn.procaresoftware.com/pdfs/Support+Site+Images/SchoolCare+Works/Family+Record/Family+Record+-+Active+Inactive+Families_1212_3.png)

## Locating an Inactive Family

1. Click the Search icon from the menu bar

![Image showing directions in article](https://s3.amazonaws.com/cdn.procaresoftware.com/pdfs/Support+Site+Images/SchoolCare+Works/Family+Record/Family+Record+-+Active+Inactive+Families_1212_4.png) 2. Select Yes for Show All. **Please Note**: if No is selected, Inactivate families will not display ![Image showing directions in article](https://s3.amazonaws.com/cdn.procaresoftware.com/pdfs/Support+Site+Images/SchoolCare+Works/Family+Record/Family+Record+-+Active+Inactive+Families_1212_5.png) 3. Choose the letter of the last name or click All to locate the family record 4. The active and inactive families will display. To view the family record or mark the family as Active, click the family name

![Image showing directions in article](https://s3.amazonaws.com/cdn.procaresoftware.com/pdfs/Support+Site+Images/SchoolCare+Works/Family+Record/Family+Record+-+Active+Inactive+Families_1212_6.png) 5. Navigate to the Family tab

![Image showing directions in article](https://s3.amazonaws.com/cdn.procaresoftware.com/pdfs/Support+Site+Images/SchoolCare+Works/Family+Record/Family+Record+-+Active+Inactive+Families_1212_7.png) 6. Locate the Active box ![Image showing directions in article](https://s3.amazonaws.com/cdn.procaresoftware.com/pdfs/Support+Site+Images/SchoolCare+Works/Family+Record/Family+Record+-+Active+Inactive+Families_1212_8.png) 7. Select Active and click Save at the bottom of the screen

![Image showing directions in article](https://s3.amazonaws.com/cdn.procaresoftware.com/pdfs/Support+Site+Images/SchoolCare+Works/Family+Record/Family+Record+-+Active+Inactive+Families_1212_9.png) 8. A confirmation message will appear

![Image showing directions in article](https://s3.amazonaws.com/cdn.procaresoftware.com/pdfs/Support+Site+Images/SchoolCare+Works/Family+Record/Family+Record+-+Active+Inactive+Families_1212_10.png)