---
title: "Feedback/Ideas Portal"
slug: "feedback-ideas-portal"
updated: 2026-04-23T17:32:31Z
published: 2026-04-23T17:32:31Z
canonical: "www.procaresupport.com/feedback-ideas-portal"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://www.procaresupport.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Feedback/Ideas Portal

The Ideas Portal allows users to share feedback, suggest product improvements and vote on ideas we’re considering based on key themes our Product Team has identified.

### How to Get There

1. Once you're logged into SchoolCare Works, click your **profile icon**.
2. Select **Give Feedback**. ![](https://cdn.document360.io/cbafbd2c-42f8-485b-84e3-f3812fe8a596/Images/Documentation/image-ADU4NN7T.png)
3. The Ideas Portal will open within your SchoolCare Works screen. ![](https://cdn.document360.io/cbafbd2c-42f8-485b-84e3-f3812fe8a596/Images/Documentation/image-YOKVLKC4.png)

### How to Navigate the Ideas Portal

There are a few things to understand before submitting feedback or voting on other ideas.

- Once ideas are reviewed by Procare, they are assigned one of 3 statuses:
  - **Under Consideration** - ideas being considered, but may not make it onto the roadmap.
  - **In Development** - ideas we're planning on working on and will most likely make it onto the roadmap.
  - **Released** - ideas we have worked on and have been released into the application.
- Each idea is grouped into one of 5 categories. See the examples below to learn where each feature fits. ![image.png](https://cdn.document360.io/cbafbd2c-42f8-485b-84e3-f3812fe8a596/Images/Documentation/image-NPMRRU6T.png)
  - **Center management** - Leads, Enrollment, Reporting, etc.
  - **Billing & Accounting** - Billing Plans, Tuition Collection, Multifamily Billing, etc.
  - **Engagement** - Messaging, Registration, Documents and more!
  - **Classroom Management** - Learning & Lesson Planning, Daily Activities, etc.
  - **Other** - Any other feedback that does not fit into the categories above.

### How to Provide Feedback

1. On the Ideas Portal, click the **Give Feedback** button at the top. ![image.png](https://cdn.document360.io/cbafbd2c-42f8-485b-84e3-f3812fe8a596/Images/Documentation/image-RIYH5RRP.png)
2. Complete the Give Feedback popup: ![image.png](https://cdn.document360.io/cbafbd2c-42f8-485b-84e3-f3812fe8a596/Images/Documentation/image-7KKBH0P4.png)
  1. Enter a **description** - what problems are you trying to solve?
  2. Select the importance of your idea: **Must Have** or **Nice to Have**.
3. Click to **Submit**.

Important

We review all feedback submitted and appreciate your partnership in helping us improve our products.

### How to Vote for Ideas

1. Once the Ideas Portal is open, select a **category** to view the submitted ideas. ![image.png](https://cdn.document360.io/cbafbd2c-42f8-485b-84e3-f3812fe8a596/Images/Documentation/image-1SVXCTFI.png)
2. Each idea is is located under the correct status section. ![image.png](https://cdn.document360.io/cbafbd2c-42f8-485b-84e3-f3812fe8a596/Images/Documentation/image-LVQCOLZ3.png)
3. Click on an idea to read more or vote. ![image.png](https://cdn.document360.io/cbafbd2c-42f8-485b-84e3-f3812fe8a596/Images/Documentation/image-JCXO2G48.png)
4. Choose from Must Have, Nice to Have or Not Interested. ![image.png](https://cdn.document360.io/cbafbd2c-42f8-485b-84e3-f3812fe8a596/Images/Documentation/image-6WLLLEQH.png)