Welcome to Procare Support

Choose your Procare platform below for access to videos, guides, training opportunities, FAQs and more!
  • Procare Desktop
    Procare Desktop Welcome Screen

    Need quick help?
    Log in to Procare Desktop.
    Click Tucker in the top right corner. Tucker provides AI-powered answers anytime, with the option for live support during business hours.

    Hours: M-F, 7am - 7pm ET
    Phone: (800) 964-1729
    Email: support@procaresoftware.com

    Find answers about Procare Desktop, MyProcare, Engagement Functionality and Procare's integrated payment processing, including Tuition Express.

    Support Articles
  • Procare Online
    Procare Online Platform

    Need quick help?
    Log in to Procare Online.
    Click Tucker in the bottom right corner. Tucker provides AI-powered answers anytime, with the option for live support during business hours.

    Hours: M-F, 7am - 7pm ET
    Phone: (800) 964-1729
    Email: support@procaresoftware.com

    Find answers about Procare Online and Procare's integrated payment processing, including Tuition Express.

    Support Articles
  • Procare SchoolCare Works
    Procare SchoolCare Works Home Screen

    Hours: M-F, 7am - 7pm ET
    Email: scwsupport@procaresoftware.com

    Find answers about Procare SchoolCare Works and Procare's integrated payment processing, including Tuition Express.

    Support Articles
  • Procare Subscription Payment

    Need to update your Procare subscription payment?

    Click here

  • State Funding Programs and Resources

    Find resources for your child care center that are specific for your state.

    Find Your State

  • User Community

    Join our user community to provide valuable input on our products and features.

    Join Today

  • Share Procare with a friend and get a $250 eGift card of your choice

    If you have any friends or associates with a child care center who may need help running their businesses more effectively, let us know!

    Refer Now