The following features and enhancements will be available for all customers on October 9, 2025.
MINOR CHANGES & RESOLVED ISSUES AS OF OCT 9
-
Added messaging to the Tuition Express - Scheduled Payments sceen to inform users when a parent's account profile is invalid and needs to be updated.
-
When a transaction with a surcharge is declined, returned, or canceled, the card processing fee will now be removed from the affected ledger.
-
Resolved an issue where users were receiving the 'Error encountered during Scheduled Payment Group processing' message that would interrupt their ability to submit batches.
-
Fixed an issue where modified batch payments would process for the original amount rather than the updated value.
-
Resolved an issue where the batch comments were disappearing from the batch processing screens. Users should now be able to add and edit batch comments.
-
Fixed an issue for card-only centers where parents would see the option to enter bank account information.
-
Resolved an issue where users could not successfully perform a swipe payment in check in, and had to tap the screen in order to get a successful swipe.
-
Fixed an issue where the help/question mark icons within the application were leading to broken support pages.
MINOR CHANGES & RESOLVED ISSUES AS OF OCT 7
- Fixed an issue where opening the Tuition Express screen was not updating ledgers when transactions were canceled, declined, partially approved, or returned.
- Resolved an issue where some ledgers were displaying the incorrect processing date.
- Fixed an issue where occasional MyProcare transactions were not posting to the ledger.
- Resolved an issue where successful batches were not posting to ledgers.