Downloads
- 01 Feb 2024
- 1 Minute to read
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Downloads
- Updated on 01 Feb 2024
- 1 Minute to read
- Print
Article Summary
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Please read the More Info section of each item listed below before downloading.
Please Note: Customers installing Procare on a local computer will need to purchase annual maintenance and update Procare within the application. Please contact your Account Manager to discuss your options.
Remote Assistance
Please call Procare Support at (800) 964-1729 before using this tool.
Procare Cloud
For Procare Cloud customers: Cloud Installation Guide
Patches
Client Patch
For both Procare Cloud and Desktop versions of Procare—this patch upgrades files for computers used for children or staff to check in.
Procare Repair Tool
For both Procare Cloud and Desktop versions of Procare—use this tool If you updated a Procare client and the process did not complete successfully.
Crystal Reports Service Pack 7 (SP7)
Use the link below only when directed to do so by Procare Technical Support. This is for specific cases where the report generator is out of date.
Required Below Installation
This item from Microsoft MUST be installed BEFORE you install Procare.
Microsoft .NET Framework 4.7.2
Drivers
Touch Screen Driver
For use with Procare Touch computers in cases where the touch feature stops working. This is caused by certain touch drivers included with “optional” Windows Updates.
Digital Persona Fingerprint Driver
Drivers for use with the Digital Persona Biometric ID (fingerprint) readers used with Procare. Use these drivers ONLY if directed to do so by Procare Technical Support.
SigPlus Signature Pad Drivers
Use with the Procare Signature Pad. Download ONLY if directed to do so by Procare Technical Support.
USB Gear Drivers
If you are using the Procare Door Controller or Keyless Entry System with the blue USB Gear SERIAL to USB Adapter, you’ll need to download and install the latest drivers BEFORE using the device with Procare.
Add-Ons and Special Reports
Procare Add-Ons and Extras
Procare Add-ons (also known as “Extras”) include a variety of software components to enhance Procare itself or to integrate with certain third-party software. Some add-ons are free, while others require purchase. More Info.
Reports Installer
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