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September 2026 Procare Desktop Product Release

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Release Date: Tuesday, September 23, 2026

New Features and Enhancements

Payment Issue Alert

Payer accounts with payment issues are now flagged in real time — no more running a report to find them. Spot flagged accounts at a glance, follow up faster, and avoid re-charging accounts that haven't been resolved yet.

Exposure Settings Wizard

Exposure Settings can now be managed location-first, not just item-first. Pick a location and choose everything to expose to it in one pass, instead of exposing each item one-by-one. This makes onboarding a new location much faster.


Minor Enhancements and Resolved Issues

Payments

  • Fixed an issue that could cause a payment error for customers with a saved payment method that wasn't marked as preferred.

  • Fixed an issue that could cause an error immediately after submitting a payment with a stored payment method.

  • Fixed a formatting inconsistency so dollar amounts over $1,000 now display consistently with commas.

Messaging

  • Fixed an issue where automated text message reminders were occasionally flagged as spam by mobile carriers.

  • Fixed a display glitch that could occur when the chat window was opened and closed in quick succession.

Family & Enrollment

  • Fixed an issue where updates to a child's approved emergency contacts weren't syncing correctly between the Procare Online and Desktop.


Release Date: Tuesday, September 8,  2026

New Features and Enhancements

KinderSystem Texas Requirements

In September 2026, the state of Texas adopted new requirements for collecting and submitting child attendance records for subsidized child care. For Procare Desktop customers, the child/student check-in/out process for this category has been updated.