Reports

Why are Dashboard counts different from ''Currently Checked In'' reports?

This can happen if a child is checked in at a time in the future. For example, it is 8:00 AM your time and the child was mistakenly checked in at 8:00 PM. The child will appear on the Children Currently Checked In reports with negative hours for the day; however, they will be excluded from the Dashboard count since they aren’t checked in at the present time.

Why do negative hours show on the ''Children Currently Checked In'' reports?

This will happen if a child is checked in at a time in the future. For example, it is 8:00 AM your time and the child was mistakenly checked in at 8:00 PM. The child will appear on the Children Currently Checked In reports with negative hours for the day.