This article gives a day by day overview of each step in the Tuition Express process.
Tuition Express Processing Timeline
Recurring ACH (checking/savings) and Credit Card items are processed at the same time as described below. Point of Sale (POS) transactions are processed individually as they occur. See: When are Point of Sale payments credited to my account?
Recurring Credit Card Timeline
- Center transmits credit card payment request by 7:00 pm local time. The center can submit multiple batch payment requests throughout the day.
- Tuition Express processes center request (see note 1 below).
- Center notified via email of any credit card declines on the same day as processing.
- Funds are credited to center’s bank account in 48 hours (see note 2 below).
Recurring ACH Processing (from checking and savings)
Note: Each day below refers to a regular business day for the bank industry and does not include weekends or bank holidays.
Day 0
- Center transmits automatic debit request by scheduling batch payment collection (see note 1 below).
- Center receives email Batch Receipt indicating Tuition Express received center request.
- Tuition Express processes all center requests at the start of every hour.
Day 1
- Tuition Express initiates deposit into center’s bank account.
- Per Item fees related to transaction are calculated and prepared for processing.
- Parents accounts are debited (note: The time of day the parents accounts are debited depends on the State in which you live and the internal policies of the bank).
- Tuition Express processes both center deposit and fee related withdrawal between 3:00PM-4:00PM pacific time.
Day 2
- Funds deposited to center bank account (see note 2 below).
- Non-sufficient funds (NSF) / Returns are processed. Center notified via email of all NSF clients and the amount. (Note: Center may be sent a “Notification of Change” (NOC) and charged a fee. NOC’s are typically a result of bank mergers. Unlike returns, center receives requested amount and is notified to make changes to the parent’s bank account information or be subject to further charges).
- Tuition Express initiates withdrawal of NSF amount and related NSF fees.
Day 3
- Centers bank account reflects withdrawal of any NSF / Returns that have been debited along with all related bank fees.
- Returns continue to be processed on original batch due to some banks responding slower then others.
Day 4
- Centers bank account reflects withdrawal of any NSF / Returns that have been debited along with all related bank fees.
- Returns continue to be processed on original batch due to some banks responding slower then others.
Notes
#1 Payment requests submitted before 7:00 pm merchant local time are typically processed the following business day subject to bank funding and processing approvals.
#2 Your bank may place a 24 hour hold on your deposit. Consult with your bank for a waiver if this occurs.