Update Preferred Payment Method

Add Additional Payment Methods (Desktop Payment Profile)

Centers can now add new payment methods directly to a family’s payment profile from the Desktop.

Update Payer Address for existing ACH methods

If a current ACH payment method does not have an address on file, a message will appear prompting you to add the missing information.

Option 1: Update the Address

1. Enter all required fields:

• Address
• City
• State
• ZIP Code

2. Select Update Address.
3. Once the address is saved successfully, the Manage Methods button will become available.

Option 2: Clear the ACH Payment Method

1. Select Clear. This will remove the ACH method from the payer’s profile.
   

Add a New Payment Method.
Once the ACH method is cleared:

1. Select Manage Methods.
2. Follow the prompts to add a new payment method to the user profile.

Any future updates to payment information will be managed via the Manage Methods screen.

Add a new card or ACH payment method

1. Go to the family’s account and open the Tuition Express tab.

2. Click Manage Methods.
   

3. Choose either Card or ACH as the payment type.

4. Enter the required payment details.
5. Click Save. The most recently added method will automatically be set as the preferred method.

Update Preferred Payment Method

1. Select Manage Methods

2. Find the payment method you'd like to set as preferred, then click Set as Preferred Method.
   a) A star icon will appear next to the selected method.
   b) It will move to the top of the list, indicating it's now the default.
   

3. The preferred payment method will also be visible when you open the payer’s profile.