Using Procare Web Apps

Procare mobile web apps are free and only available for anyone using the Procare Cloud service with Procare Desktop. The Check-In App requires the Attendance Tracker module.

What brand of tablet or smartphone do I need?

Since Procare Cloud applications are “web apps”, they are accessed through your browser. This allows you to use any brand of tablet or smartphone.

What browser should I use?

The following browsers have been tested and are all good choices:

• Tablet/Phone – Safari, Firefox for mobile, Chrome for mobile, Dolphin, and the default Android Browser on most newer devices.
• Desktop – Chrome, Firefox, Internet Explorer
• See: Are All Browsers Compatible? and I Can’t Scroll or the Screen Will Not Refresh

Do I need to download or buy an app?

No. There is nothing to download and no apps to buy.

Getting There

The main apps log in page gives you access to all apps or you can go to the log for a particular app. You may wish to bookmark each page.

Log In to Mobile Apps

Log in using your Installation Key Number along with the same Username and Password used to log into Procare.

Select App, Open Links

If you log into the main screen, you’ll choose which app to run. To run multiple apps, open each link in a new tab or new window. On a tablet or smartphone press and hold (long press) then choose Open in New Tab or Open in New Window. On a laptop or desktop computer right-click for those options.

Browser Back

If you open apps in the same tab, use your browser Back button to return to the main apps screen.

Log Out, Don’t Close Browser

When you’re done be sure to click Log Out. Closing the browser DOES NOT LOG YOU OUT. If you close your browser (without logging out) you may be unable to log in again for 20 minutes. If this happens, you can log into Procare itself to force a log out from web apps.