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Sign-In/Out with the Parent Kiosk

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Procare is dedicated to ensuring that each program and its parents/guardians have the tools to succeed in any environment.

Your center decides how parents/guardians sign in/out.  This article explains the sign-in/out process for centers that use the Parent Kiosk option.  Ask your center if they use a Parent Kiosk and where it is located.

KinderSystem Texas Requirements

In September 2026, the state of Texas adopted new requirements for collecting and submitting child attendance records for subsidized child care. Check with your center to verify they use this process, then click on the KinderSystem Texas tab below for state-specific instructions.

Locate the Parent Kiosk device. The window should look similar to this.

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  1. Tap to select your child from the list or tap to search and enter a child’s name.

  2. A List of Pickups is displayed. Tap your name to continue.

  3. Tap your child or children’s name(s).

  4. Tap Sign-In/Out.

  5. Your center may have questions for you to answer before you can continue. Answer the questions.

  6. Tap Submit.

  7. Your center may require your signature; if so, sign your name.

  8. Tap Done.

A confirmation message appears.

Procare Child Care Mobile App Permission

If you are using the app for the first time, Procare will need access to your photos on your mobile phone.

Locate the Parent Kiosk device. The window should look similar to this.

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  1. Tap to select your child from the list or tap to search and enter a child’s name.

  2. A List of Pickups is displayed. Tap your name to continue.

  3. Tap your child or children’s name(s).

  4. Tap Sign-In/Out.

  5. Your center may have questions for you to answer before you can continue. Answer the questions.

  6. Sign your name.

  7. Add your photo. This must be taken at the time of the sign-in/out with your mobile phone’s camera.

    1. Tap Use Photo.

    2. If you need to retake the photo, tap Retake.

    3. Tap the back arrow to return to the signature window. Tap X to return to the child selection window.

  8. A map preview with a pin shows your location. Tap Sign-in/out to complete the sign-in/out process.

A confirmation message appears.

Location Capture Problems?

If the location looks incorrect, tap Try Again to update the pin. The pin cannot be dragged or manually adjusted.

Error Messages

  • Location is turned off - permission denied or no access

    • The location is required to complete the sign-in/out. Request help from the center’s staff.

  • We couldn’t get your location - unavailable or timeout

    • A location is required to complete this sign-in/out. Tap Try Again.

    • The device couldn't lock onto a GPS signal in time to complete the process — this is a common issue indoors or in areas with weak signal strength. Moving closer to a window or door can help.

    • Tapping Try Again is the only way to proceed; this step cannot be skipped.

    • If the issue persists, request help from the center's staff.

Sign-In/Out Notifications

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Parents/guardians can select the type of notifications they want to receive from the Procare child care mobile app. In the app, tap Menu menuapp.png > Edit Profile blank profile icon > scroll to Push Notifications > tap the checkbox(es) to select your preferences.