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Procare is dedicated to ensuring that each program and its parents/guardians have the tools to succeed in any environment.
Your center decides how parents/guardians sign in/out. This article explains the sign-in/out process for centers that use the Sign-In Kiosk. Ask your center if they use the Sign-In Kiosk, confirm the location, and verify if they require a PIN.
KinderSystem Texas Requirements
In September 2026, the state of Texas adopted new requirements for collecting and submitting child attendance records for subsidized child care. Check with your center to verify they use this process, then click on the KinderSystem Texas tab below for state-specific instructions.
Where Do I Find My PIN?
Procare Child Care Mobile App | Procare Website |
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.Locate the Sign-In Kiosk. The window should look similar to this. Follow the instructions based on the window you see.
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Scan the QR Code
Locate the QR code to scan, and hold your phone so the camera can read it.
Tap the code or
Enter the PIN
Enter your PIN.
Tap your child or children’s name(s).
Tap Sign-In/Out.
Your center may have questions for you to answer before you can continue. Answer the questions.
Tap Submit.
Your center may require your signature; if so, sign your name.
Tap Done.
A confirmation message appears.
Procare Child Care Mobile App Permission
If you are using the app for the first time, Procare will need access to your photos on your mobile phone.
Locate the Sign-In Kiosk. The window should look similar to this.
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Scan the QR Code
Locate the QR code to scan, and hold your phone so the camera can read it.
Tap the code or
Enter the PIN
Enter your PIN.
Tap your child or children’s name(s).
Tap Sign-In/Out.
Your center may have questions for you to answer before you can continue. Answer the questions.
Sign your name.
Tap Done.
Add your photo. This must be taken at the time of the sign-in/out with your cell phone’s camera.
Tap Use Photo.
If you need to retake the photo, tap Retake. Tap Use Photo.
Tap the back arrow to return to the signature window. Tap X to return to the child selection window.
A map preview with a pin shows your location. Tap Sign-in/out to complete the sign-in/out process.
A confirmation message appears.
Location Capture Problems?
If the location looks incorrect, tap Try Again to update the pin. The pin cannot be dragged or manually adjusted.
Error Messages
Location is turned off - permission denied or no access
The location is required to complete the sign-in/out. Request help from the center’s staff.
We couldn’t get your location - unavailable or timeout
A location is required to complete this sign-in/out. Tap Try Again.
The device couldn't lock onto a GPS signal in time to complete the process — this is a common issue indoors or in areas with weak signal strength. Moving closer to a window or door can help.
Tapping Try Again is the only way to proceed; this step cannot be skipped.
If the issue persists, request help from the center's staff.
Sign-In/Out Notifications
| Parents/guardians can select the type of notifications they want to receive from the Procare child care mobile app. In the app, tap Menu |
> scroll to Push Notifications > tap the checkbox(es) to select your preferences.