AI Translate in the Child care mobile app allows you to read any incoming message in your preferred language. When you receive a message, AI Translate can display the message text in the language set in your user profile. The translation displays on demand. The original message is never modified and you can switch back to the original at any time.
Important
If you do not see the option to select a language or translate a message, AI Translate may not be enabled by your school/center.
Set Your Preferred Language
Before using AI Translate, set your preferred language in your user profile.
Learn more about Editing Your Parent/Guardian Profile.
Note
AI Translate only works when the message language differs from your preferred language. If both match, the text will not change.
Translate a Message
Go to Messages
.
Select a message channel.
Select a conversation.
Locate the message you want to translate.
Long-press the message.
Select Translate from the menu.

The message text updates to display in your preferred language and a
Translated by AI label displays under the message.

After the message is translated, Procare AI prompts you to rate the quality of the translation. After rating, the prompt confirms your feedback with “Thank you for your feedback!“
FAQ
Which languages are supported?
Currently, AI Translate supports English and Spanish.
Do I have to set a preferred language every time?
No. Your preferred language is saved in your profile and will be used for all future translations in the Child care mobile app until you change it.
What if my message does not translate?
Check the preferred language in your profile. If your preferred language matches the message language, the message will not translate.
Can I use AI Translate on an outgoing message?
No. AI Translate applies to incoming messages only. To translate text before sending, refer to your device documentation for available translation options.