Resources

STEP 1 We do: Your Implementation Specialist will send you a Welcome Email with this process, a link to our training webinars, a link to the Procare Online Launch Guide, and their contact information. Your Implementation Specialist w...

This article has everything you need to introduce your parents to the Procare system. Sign-In/Out Parent Training guide: Click the button below to view a training guide that includes all sign in/out options for parents. Parent Sign In/Out Tra...

Teacher training: Gather around a tablet or print and hand out. This simple guide covers the basics: parent PINs, teacher sign in of a group of children, recording activities, and more! Staff Training PDF

Hardware and Operating System Requirements for the Procare Child Care Mobile App The Procare child care mobile app is available on multiple app stores, and can be downloaded on tablets or mobile phones for use by staff. Important Ver...

Non-Admin Staff and Parents For Non-admin staff and Parents of an existing school that uses Procare, we recommend that you contact your school's admin to remove your Procare account (email address) from the school's records. Once they have remov...

Welcome to Customer Support Our team of highly skilled professionals are here to address any questions, concerns, or issues you may encounter along the way. Whether it's troubleshooting technical challenges, providing guidance on best practices,...

If you are a new director, assistant director, or administrative staff member using Procare Online for the first time, here are some common questions and tasks you may want to address. Each center uses Procare differently and the specific informat...

Beginning July 1, 2025, Procare will only be accessible to users within the United States, U.S. Territories, and Canada. If your center is located outside these regions, you will maintain full system access through June 30, 2025. Action Required ...