Shortened URLs in Messages

For security purposes, Procare may remove shortened URLs from in-app messaging, emails and SMS messages prior to sending the message.

Important Notes:

• If Shortened URLs are included in messages, they may be removed prior to sending the message to the selected recipients.
• Full URLs can be sent via in-app messaging, emails and SMS messages.

What is a URL Shortener?

URL shorteners are web-based tools that condense long, complex URLs into more concise and manageable links. This can make it easier to share links in text messages and emails.

Why Procare Prohibits URL Shorteners

URL shorteners can be convenient but pose significant risks to your online safety. Here's why we've decided to prohibit their use on our platform:

1. Hidden Dangers: Shortened URLs often hide malicious links that can lead to scams or harmful downloads.
2. Privacy Invasion: Some URL shortening tools can track your website activity, potentially stealing sensitive information like login credentials.
3. Tracking Cookies: Shortened URLs often add tracking cookies to your device, which can compromise your privacy.
4. Accessibility Issues: Shortened links are often a random string of letters and numbers, making them difficult or impossible for people with disabilities to understand.
5. Link Hijacking: Short URL services might change the destination of a link after it expires, potentially leading to unintended consequences.

We're committed to safeguarding your data and ensuring your online safety. By removing URL shortened links, we're helping to protect you and your families from potential threats.