What's New

Learn about our latest features and enhancements for Procare SchoolCare Works.

Parent Messaging

Staff and authorized guardians/family members can now message each other directly through the SchoolCare Works Provider Portal and Connect (Parent) Portal. Learn more

2-Step Verification

2-Step Verification adds a layer of security to your account by requiring at least 2 methods of authentication. Both Provider and Connect Portal users have the option to set up Verified Methods when enabling 2-Step Verification. These methods can be an authenticator app, a mobile phone number or an email address.
Learn more

School ID Filtering for TE Reports

SCW customers who use one Merchant ID for all centers can now filter the following TE reports by school ID. Please note: School ID is the same as the Center ID in SCW.

• Center Level reports
  • Batch Details by Date
  • ACH Returns and Declines
  • POS Transactions
• Corporate Level reports
  • Returns and Declines
  • POS Transactions

Navigation Bar Color Updates

The navigation bar colors will be updated to improve the accessibility of the Provider Portal.

Tuition Express Corporate Reports

Customers with a corporate Tuition Express account can now export the following Tuition Express corporate reports from within SCW. These reports will export as a PDF and can be located by navigating to Reports > Financial.

• Returns and Declines
• Merchant Statement
• POS Expected Deposit Date
• Batch Summary
• Chargeback Summary
• NOC Details
• POS Transactions
• Settled Batch Summary