Definitions for the available student enrollment statuses:
Status | Description | Notes |
|---|---|---|
Active | All new students are set to Active upon being added. Active students appear throughout the website and mobile app. | |
On Hold | If a student is leaving temporarily with the intention of returning after one or more billing cycles, putting the student On Hold is the best solution. |
|
Inactive | Inactive removes the student from your active roster. This status can be used for students who have moved away or otherwise left prior to graduation. |
|
Graduate | Graduate is the status assigned to students who have graduated academically from their school. The Graduate status removes the student from your active roster. |
|
Update the Status for a Single Student
Go to My School > Students.
Select a student.
Click the name to open the student profile.
At the end of the Status field, click Edit
.
Use the drop-down to select the correct status.
Click
to confirm the change.
Update the Status for Multiple Students
Go to My School > Students.
Select each student who needs a status update.
Click the Select Batch dropdown.
Select Change Enrollment.
Use the Select Status drop-down to choose the correct status.
Click Update.
Reactivate a Student
Go to My School > Students.
Click the Filter
.Select Inactive, On Hold or Graduate.
Click Apply.
A list of all Inactive students will display.
Follow the steps above for changing the enrollment status for a single student or multiple students.
Schedule On Hold to Active
Go to My School > Students.
In the search window, click Filter
.Select the Room and Tags as needed. Select On Hold.
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Click the Student’s name.
Select Schedule Activation
Choose the activation date.
Select the Room.
Select Schedule Activation.
The scheduled activation will now appear next to the Upcoming Transitions field, labeled as On Hold Activation.
The tooltip provides information regarding the status.
