Parents can add up to six payment methods to their Procare account, allowing them to build a wallet of payment options that they can choose from when making a payment. Parents can also set a default payment method for autopay or when making a payment.
Parent Wallet Setting
To enable or disable the Parent Wallet feature:
Navigate to School Settings > Settings.
Scroll down to the Billing section.
From here, you can toggle the Parent Wallet on or off.
Please note that the Parent Wallet is enabled by default. For more information about School Settings, review the School Settings Help Article.
Default Payment Methods Report
The Default Payment Methods Report details each parent's default payment method. To learn more and see an example, please check out our article on Billing Reports.
Parent Setup Steps
Below are the steps parents need to take to set up their Wallet.
Share this help article with families to help them learn more about the Parent Wallet:
Adding Multiple Payment Methods to the Parent Wallet
Go to Payments > Wallet. The available payment methods are listed.
Click Add Payment Method.
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Select the type of payment method. The options are:
Debit Card
Credit Card
ACH Bank
All options require having the correct data for each account added, including:
Name on account
Account number for credit/debit cards, routing numbers for checking/savings
ZIP (postal code)
This authorization will display. You must agree to proceed.
Authorization Notice
By submitting this payment, you authorize <center name> to securely store your credit card or bank account information to process this payment and any future payments you authorize, including recurring transactions.
To keep your card on file, please review and accept the authorization agreement. If you do not accept, the payment method will have to be manually deleted. Any payments will need be made manually.
Complete the payment type details.
A message will display verifying that the payment method was successfully added.
Payment default can be set for any one payment type.
The default method is confirmed.
To edit the name of the account, click the
icon.Editing the account name is confirmed.
Autopay
At least one default payment type must be selected if autopay is enabled. Click here to learn more.
You can add a payment method to the Wallet in the mobile app.
Select Add Card or Bank.
Select the type of payment method. The options are:
Debit Card
Credit Card
ACH Bank
All options require having the correct data for each account added, including:
Name on account
Account number for credit/debit cards, routing numbers for checking/savings
ZIP (postal code)
This authorization will display. You must agree to proceed.
Authorization Notice
By submitting this payment, you authorize <center name> to securely store your credit card or bank account information to process this payment and any future payments you authorize, including recurring transactions.
Complete the details for the payment type.
A message will display verifying that the payment method was successfully added.
Click the icon to change the:
name of the payment method
default payment method
Card Update Information
If you receive a new bank card on the same account but with a different CVV or expiration date, you cannot edit the card in the Wallet. You must delete the card and add it back.
Delete Payment Method from the Wallet
Click the
icon.Confirm you want to delete.
If you delete a default payment method, the next payment method will automatically become the default.
If there is no remaining payment method, the payment method cannot be deleted.
The payment method deletion is confirmed.