Receive Payments: Credit or Debit Card

Manually record a one-time payment via credit or debit card.

The Receive Payment option allows you to process one-time payments via credit or debit card without requiring the payer to have a portal account.

Note

Credit and debit cards used for one-time payments are not stored in Procare Online.

Make a One-time Payment

1. Go to Billing > Accounting > Family Account.

2. Select a student.

   Note

   You can also navigate to a student’s transactions through

   • Billing > All Transactions > Select a student or

   • My School > Students > Select a student > Billing

3. Click New Transaction.

4. Select Receive Payment.

5. Complete the Receive Payment screen.
   

   a. Enter the Amount of the one-time payment.
   b. Select Card from the Payment Type drop-down.
   c. Enter a Description.
   d. Select if the parents/guardians on the account should receive an email confirmation for the payment.
   e. Enter a Staff-only Note if needed.

6. Click Add Card Details.

7. Complete the Add Card Details screen.
   

   a. Select the  Card Presentation Type (In person or Over the phone).
   b. Choose Debit or Credit.

   Note

   If your center has opted to pass along surcharging fees to parents/guardians, there will be a processing fee added to credit card transactions. This will be clearly displayed next to "Card Processing Fee".

   c. Enter the debit/credit card details.

8. Click Submit Payment.

   Payment will be submitted, and the transaction details will be displayed at the top of the transaction list.
   

If a Payment Fails

When you initiate a credit or debit card payment and the transaction fails, an error message will display with the reason and an action to resolve the issue.