How to Fix an API Error

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Upon launching Procare Desktop, you may encounter the following API configuration error:

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Resolution

  1. Click the Windows icon, then open your computer settings.
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  2. Select Time & Language.
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  3. Click the Sync Now button. Then locate the Time Zone field and confirm the correct time zone is selected (if time zone is incorrect, select the correct one).
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  4. Close the settings windows and attempt to launch Procare Desktop.

If you are unable to resolve this issue, please contact support.