Rewrite Messages with Procare AI

AI Rewrite in Procare Online is a built-in writing assistant that helps staff polish messages before sending them. Whether you are composing a quick classroom update or a formal note to a family, AI Rewrite can help you adjust the tone and clarity of your message in seconds without changing the meaning.

Note

AI Rewrite is available to staff only. Parents/guardians do not have access to this feature.

Admin Note

AI Rewrite is turned off by default. Administrators can turn the feature on in School Settings.

Learn more about Communication.

What AI Rewrite Does

When you draft a message or activity description, AI Rewrite offers three tone options to choose from:

Procare AI suggests a rewrite, but you can edit the result further, rate the quality or revert to your original text at any point.

Where AI Rewrite is Available

• Website > Messaging > Parent Messaging: New messages and replies in conversations

• Child Care Mobile App > Messages: New messages and replies in conversations

• Child Care Mobile App > Activity: The Description field when logging an activity

Rewrite a Message on the Website

1. Go to Messaging > Parent Messaging.

2. Select an existing conversation or click New Message.

3. Enter your message in the message field.

   

4. Select (highlight) the text you want to rewrite. A Select Tone menu displays above the message.

   Note

   Your text selection must contain a minimum of 35 characters for the Select Tone menu to display.

5. Select a tone to apply to the message.

   

6. Click Submit to apply the rewrite. The AI-rewritten version replaces your selected text in the message field.

   

After the rewrite is applied, you can edit the text further before sending or select one of the following options:

• Is this rewrite what you were looking for?: rate the quality of the rewrite.

• Revert to Original: undo the rewrite and restore your original text.

  Note

  You cannot undo the rewrite after you send the message.

After rating, the prompt confirms your feedback with “Thank you for the feedback!”

Rewrite a Message in the Child Care Mobile App

Compose a New Message

The New Message window uses buttons to select your channel (Office Chat or Classroom Chat) and message type (Message or Alert), making it faster to compose messages with fewer taps.

1. Go to Messages .

2. Tap New Message .

3. Select the student(s).

4. Tap Next.

5. Select a channel and message type.

6. Enter your message in the message field. An AI Rewrite icon displays in the field after you start typing.

   Note

   Your message must contain a minimum of 35 characters for the AI Rewrite icon to display.

7. Tap AI Rewrite . A Rewrite As menu displays.

8. Select a tone to apply to the message.

9. The AI-rewritten version replaces your draft text.

After the rewrite is applied, you can edit the text further before sending or select one of the following options:

• How was this rewrite?: rate the quality of the rewrite.

• Revert to Original: undo the rewrite and restore your original text

  Note

  You cannot undo the rewrite after you send the message.

After rating, the prompt confirms your feedback with “Thank you for the feedback!”

When sending a message that requires admin approval, the app displays a confirmation banner at the top of the window: “Message sent for admin approval.”

If a Rewrite Fails

If Procare AI is unable to rewrite your message, an error message will display below the message field: “The message couldn’t be rewritten. Please try again.”

Your original text will remain unchanged.

Rewrite a Message in a Conversation

1. Open a conversation.

2. Enter your message in the message field. An AI Rewrite icon displays in the field after you start typing.

   Note

   Your message must contain a minimum of 35 characters for the AI Rewrite icon to display.

   

3. Tap AI Rewrite . A Rewrite As menu displays.

4. Select a tone to apply to the message.

   

5. The AI-rewritten version replaces your draft text.

   

After the rewrite is applied, you can edit the text further before sending or select one of the following options:

• How was this rewrite?: rate the quality of the rewrite.

• Undo: undo the rewrite and restore your original text.

  Note

  You cannot undo the rewrite after you send the message.

  

Rewrite the Description of an Activity

AI Rewrite is also available in the Description field when logging a Daily Activity, such as a Nap, Meal or other activity type.

1. Go to Activity.

2. Open or create an activity entry.

3. Complete the activity details.

   

4. Enter a description in the Description field. An AI Rewrite icon displays at the bottom of the field.

   Note

   Your description must contain a minimum of 35 characters for the AI Rewrite icon to display.

   

5. Tap AI Rewrite . A Rewrite As menu displays.

6. Select a tone to apply to the message.

   

7. The AI-rewritten version replaces your draft text.

   

After the rewrite is applied, you can edit the text further before adding the activity or select one of the following options:

• How was this rewrite?: rate the quality of the rewrite.

• Revert to Original: undo the rewrite and restore your original text.

  Note

  You cannot undo the rewrite after you add the activity.

Tips for Best Results

• Write your message first, then use AI Rewrite. Procare AI works best when it has your full thought to work with, even if it is rough or informal.

• Try different tones. If the first rewrite does not feel right, revert and try a different tone. Each tone produces a meaningfully different result. Each time you select the same tone, Procare AI may generate different wording for that tone. We recommend selecting tones more than once to see different suggestions.

• You can edit after rewriting. The rewritten text is fully editable. Treat it as a starting point, not a final draft.

• Rating rewrites helps improve the feature. Rate each rewrite to share your feedback about the quality.