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May 2026 Procare Desktop Product Release

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The following features and enhancements will be available for all customers on May 27th, 2026.


New Features & Enhancements

Timestamp / Audit Trail on Billing Boxes

The Billing Box Audit History provides complete visibility into who made changes to a child's billing box, what was changed, and when those changes occurred. To summarize changes across all billing boxes, the Billing Box Audit Summary report offers an overview for the center or across the entire organization for corporate users. Learn more.

Payment Receipts

Families stay informed with automatic payment receipts sent straight to their email. Parents receive a record of every transaction without any extra steps. Automatic payment receipts are enabled for all centers by default, but these can be turned off if needed.  Learn more.

Corporate Reconciliation Dashboard

Missing payments across all child care centers can be identified quickly in one place. The Corporate Reconciliation Dashboard provides centralized visibility into missing transaction data for any period up to 1 month.

A high-level summary displays missing payments and their total dollar value across selected centers, with a detailed breakdown by center that flags any Tuition Express ID errors. For deeper analysis, export the summary view, a single center's missing transactions, or all selected centers at once. Learn more.

Minor Enhancements & Resolved Issues

  • POS receipts will no longer print when the print receipt option is turned off

  • Parents will now receive confirmation emails upon re-registration in MyProcare

  • Fee dates will now update correctly when a batch date is changed

  • $0 payments will no longer be processed as successful credit card transactions

  • Hidden Charge Descriptions are no longer visible in the Standard Amounts screen

  • Corrected a typo in the Schedule Summary: Daily Graph report

2026.5 - May 2026

The following features and enhancements will be available for all customers on May 5th, 2026 on Version 2026.6


New Features & Enhancements

Linked Refunds

Responding to payment errors is easier than ever with Linked Refunds. Refund payments directly from a payment record while maintaining a clear audit trail that links the original payment to its refund. All refund activity is automatically recorded in the account ledger for accurate financial tracking. Learn more.

Linked refunds are available for the following payment types:

  • POS Payments

  • ACH Payments

  • Batch Payments

  • MyProcare Payments